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Germain Toyota of Naples
Naples, FL
1,645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,645 reviews
August 14, 2016
Came in for a 35,000 mile check, went home with a new car. While there is a lot of pressure to keep coming back to Germain, the service (Alesia) and sales (Hector and Paul Delmonte) were courteous and I did no While there is a lot of pressure to keep coming back to Germain, the service (Alesia) and sales (Hector and Paul Delmonte) were courteous and I did not feel pressured. I've always had good service from Ann Marie Roebuck and now expect the same from Alesia. More
by sallyleininger
Employees Worked With
Hector Ortiz, Paul Delmonte, Marcus Veiga
August 10, 2016
Friendly and Efficient I made an appointment and was taken on time by the very friendly service rep who quickly assessed my needs and had me in and out efficiently. I made an appointment and was taken on time by the very friendly service rep who quickly assessed my needs and had me in and out efficiently. More
by jmonkouski
Employees Worked With
Jim Cassie
August 09, 2016
Wonderful experience From start to finish Paul DelMonte and everyone else at Germain Toyota made this an easy and interesting experience. I will definitely recommend my fr From start to finish Paul DelMonte and everyone else at Germain Toyota made this an easy and interesting experience. I will definitely recommend my friends to contact Paul More
by Patti Hanisch
Employees Worked With
Rony Levy, Paul Delmonte
August 08, 2016
Buying my car I purchased my car about a month ago and I decided to go for an used car because of my limited budget, I went to Germain Toyota Certified Used Cars, I I purchased my car about a month ago and I decided to go for an used car because of my limited budget, I went to Germain Toyota Certified Used Cars, I have to said I was very skeptical in the beginning and it was the first time I bought a car by myself, I was determined to just look and leave before one of those sales men convinced me of getting a car that I would probably later regret. There was Dion Homer waiting when I got down of my old car with no AC. Dion was very nice and friendly he told me that he was there to make my dreams came true, buying my Camry was a pleasant experience, he sure did my dream came true, he got me into a good deal my 2013 Camry was only 8,300 miles and I can't complaint about my monthly payments. Dion have a charming personality and he is a honest sales man. I recommend his expertise to anyone that decided to purchase a used or new car. More
by Silvi77
Employees Worked With
Adam Golden, Dion Homer
August 07, 2016
Great service department rep! Alex is the best--very thorough and honest. He's "our guy" now! He is very friendly and seems genuinely interested in keeping our car in top shape. Alex is the best--very thorough and honest. He's "our guy" now! He is very friendly and seems genuinely interested in keeping our car in top shape. More
by Sara
Employees Worked With
Alex Depew
August 01, 2016
Excellant Service each time I visit for warranty maintenance Visiting Germain Toyota for another of my 5,000 mile service maintenance is always a pleasant experience. The staff and wait area is very nice and ac Visiting Germain Toyota for another of my 5,000 mile service maintenance is always a pleasant experience. The staff and wait area is very nice and accommodating. Replaced my battery for free ! More
by Louie
Employees Worked With
Think it was a Kyle or Kevin ~ I don't see listed.
July 31, 2016
good experience Jeff made buying a used car a very good experience - no xx and no pressure - and I think I got a fair deal. I would highly recommend him to anyone lo Jeff made buying a used car a very good experience - no xx and no pressure - and I think I got a fair deal. I would highly recommend him to anyone looking for a good used car or truck. More
by dwightflorida
Employees Worked With
Jeffrey Smith
July 30, 2016
Good work Service rep was excellent. Explained all items accurately and answered all of my questions to a "T". Looking forward to future service on my vehicle. Service rep was excellent. Explained all items accurately and answered all of my questions to a "T". Looking forward to future service on my vehicle. More
by hunter
Employees Worked With
not sure of name of employee, Michael Cunningham
July 27, 2016
2005 Siena had several recall notices...all were addressed . Peggy was pro-active, finding all the applicable recall issues that needed to be taken care of in one trip. Workmanship by the service team was great. Peggy was pro-active, finding all the applicable recall issues that needed to be taken care of in one trip. Workmanship by the service team was great. More
by Naples buyer
Employees Worked With
Peggy Mazaras
July 23, 2016
Customer service was very good. The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchas The salesman, John McLane, was very helpful, listened to my concerns and did everything he could to make me happy with my purchase. I had not purchased a car in years, was nervous, but he made the experience very pleasant. More
by Happy Toyota owner
Employees Worked With
John McLane
