
Germain Toyota of Naples
Naples, FL
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My personal experience This was my second time dealing with Gemain Toyota and Paul Delmonti. My experience was the best I have ever had when purchasing a new vehicle! This was my second time dealing with Gemain Toyota and Paul Delmonti. My experience was the best I have ever had when purchasing a new vehicle! More
Great Customer Service ~ Honest Review ~ Brought in my wife SUV (15 Venza), for some routing maintenance. My service adviser, Alex DePew, was very professional and courteo ~ Honest Review ~ Brought in my wife SUV (15 Venza), for some routing maintenance. My service adviser, Alex DePew, was very professional and courteous. Although it was a very supper busy occasion, he still mange to make the best out of it. When I drove away I felt very comfortable and satisfied. Customer service - satisfied, Staff friendliness - excellent, comfortable waiting area with snacks and refreshments,... unfortunately I can not say the same about their prices. (definitely overpriced) . Other than that, is great! More
service The staff was very attentive and I had a great experience. took the time to show me the trucks that I was interested in. Thanks to all! The staff was very attentive and I had a great experience. took the time to show me the trucks that I was interested in. Thanks to all! More
new customer Just moved to the area, have an older Venza (2010) and a Camry (2015) Andrew was a great help getting me setup for both vehicles, could not be happier Just moved to the area, have an older Venza (2010) and a Camry (2015) Andrew was a great help getting me setup for both vehicles, could not be happier. Will purchase our next vehicle with you. More
Enjoyed working with Paul D. Paul and others were very friendly and took time to explain the "process" at each step. Explained many details of the car I was wanting and paired m Paul and others were very friendly and took time to explain the "process" at each step. Explained many details of the car I was wanting and paired my iPhone for me. When I drove away I felt very confortable with the important items in operating the new vehicle. More
Glad Matthew Phoned Me Salesperson Matt McDonough phoned me as I was taking my car in to Germain for its checkup and we made an appointment to discuss a new car. Matt was c Salesperson Matt McDonough phoned me as I was taking my car in to Germain for its checkup and we made an appointment to discuss a new car. Matt was caring, concerned and effective. The whole experience was most pleasant; I never felt under pressure. Rony Levy was knowledgeable, professional and very helpful. I can't thank them enough. More
Excellent Experience Jacob Estes was super at my service appointment. I had a few questeions which he answered quickly and took care of the issues. It was a good experie Jacob Estes was super at my service appointment. I had a few questeions which he answered quickly and took care of the issues. It was a good experience. More
Paul spent the time needed to go over all the options I was very pleased working with Paul. He spent a lot of time with me discussing many different options. He knew a lot about the vehicle. I got a 20 I was very pleased working with Paul. He spent a lot of time with me discussing many different options. He knew a lot about the vehicle. I got a 2016 RAV4 and I am very happy with the SUV. More
Fair deal Alex took over as my sales contact when my prior experience ended so badly. He was respectful, factual and knowledgable. He kept me informed of ever Alex took over as my sales contact when my prior experience ended so badly. He was respectful, factual and knowledgable. He kept me informed of every step of the process and was economical with my time. When delays occurred, he kept me updated and continually asked if there was anything I needed. He was a true professional and I feel I received a very fair deal on my certified used vehicle. I would recommend Alex and this dealership based on Alex's interaction with me. More
Service visit review Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplis Alicia was very helpful in explaining the service that was needed and what was performed. The waiting area was comfortable and the work was accomplished quickly and professionally. More