
Germain Toyota of Naples
Naples, FL
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Professional and Friendly I recently just purchased a 2015 Camry from Germain Toyota of Naples. I couldnt be happier with my experience. Everyone on staff from Sales (Chris Fer I recently just purchased a 2015 Camry from Germain Toyota of Naples. I couldnt be happier with my experience. Everyone on staff from Sales (Chris Ferguson) Sales Manager (Vernon West) to Finance Manger (Adam Golden) were extremely professional and above all else showed amazing customer service. I would highly recommend anyone looking to buy in the Naples/Ft.Myers area to check them out. More
Good Experience Jim France did a great job, pointed out all the necessitates & options and worked out the best price! Extremely easy to work with, too. Recommended Jim France did a great job, pointed out all the necessitates & options and worked out the best price! Extremely easy to work with, too. Recommended More
Service I brought my Corolla in for scheduled maintenance - Alex was friendly, professional and extremely helpful! He explained everything clearly (for someon I brought my Corolla in for scheduled maintenance - Alex was friendly, professional and extremely helpful! He explained everything clearly (for someone like me who doesn't know anything about cars!) and made the entire experience very pleasant--I could trust what Alex told me! Thank you Alex! More
Bought a new camry Got a good deal on a brand new camry and it is my favorite car now. Awesome car. Staff very helpful in the selection and pricing of the car. Got a good deal on a brand new camry and it is my favorite car now. Awesome car. Staff very helpful in the selection and pricing of the car. More
Just The Prius I Wanted The right color. The right options. A great price. Marcus Veiga and Jim France were professional and yet friendly, patient and very helpful. I'm loo The right color. The right options. A great price. Marcus Veiga and Jim France were professional and yet friendly, patient and very helpful. I'm looking forward to another 150,000 miles in the best hybrid on the planet. More
Wonderful and Friendly Yonel did a wonderful on giving me the deal I was looking for! Great salesman took the whole day and he didn't even mind! As well as, Marcus V. he ver Yonel did a wonderful on giving me the deal I was looking for! Great salesman took the whole day and he didn't even mind! As well as, Marcus V. he very helpful ! These gentlemen do a great job at there jobs , thank you for everything ! I'm one happy happy camper ! More
Premium customer service He helped me from start to finish. He gave me gear advice and told me what I could do to make my car run much better. He was relentless in helping me. He helped me from start to finish. He gave me gear advice and told me what I could do to make my car run much better. He was relentless in helping me. This was the best experience I had at a car dealer ever in my life. Because of him I would definitely recommend this dealership to my peers. More
CORRECTION with "follow-up after purchase" review I'd like to take the time to correct a mistake I just made with the review I just completed entitled "follow-up after purchase". I noticed th I'd like to take the time to correct a mistake I just made with the review I just completed entitled "follow-up after purchase". I noticed that I goofed with the "OVERALL STARS" evaluation. I meant to have all 5 stars highlighted, and I thought that was what I did, but apparently, somehow I made a mistake. They deserved all 5 stars and as one can see upon reading that review, that it was a positive review. More
EXCELLENT EXPERIENCE!!! Always a pleasure to be helped by ann!!! and the overall service experience is alway satisfying from the moment you walked in the door Thank you. Always a pleasure to be helped by ann!!! and the overall service experience is alway satisfying from the moment you walked in the door Thank you. More
Visitor's Friend Just before embarking on our 2K trip, I thought I had a leak in the windshield wash hose or reservoir on our new Camry. After arriving in Naples I br Just before embarking on our 2K trip, I thought I had a leak in the windshield wash hose or reservoir on our new Camry. After arriving in Naples I brought it in to Germain where Alex DePew wrote up the work order. He was cordial and offered to go ahead and do a 30-point check and complementary car wash. After having two mechanics check the system, he informed me that there is an overflow built into the reservoir, something not explained in the warranry book. Further, he offered to do the 5K service before we head back to Virginia. Thank you, Alex and Germain, for making our Naples visit a pleasant one! More