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Germain Toyota of Naples

Naples, FL

4.7
1,658 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,658 reviews

June 12, 2016

Great Experience Marcus is a wealth of knowledge. Tremendous insight on how banks work. Helped me get into a great deal. Patrick is an awesome salesman. I can't say en More

by Knicks_23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon West, Patrick McLymont, Marcus Veiga
Jun 13, 2016 -

Germain Toyota of Naples responded

Hello Knicks_23, Thank you for your purchase from Germain Big Lot and for taking time to review your great experience with our team. From your patient and professional salesman Patrick McLymont, to Sales Manager Vernon West, who made the process transparent, ending with Marcus Veiga the Business Manager who did your financing-teamwork! The result is a very happy customer and when you are ready for your next one, we will be waiting.

June 12, 2016

Great Service Marcus Vieja was extremely knowledgeable and helpful. He went above and beyond when assisting us with our purchase. He and Alex worked a great deal. I More

by Gallegma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez, Marcus Veiga
Jun 13, 2016 -

Germain Toyota of Naples responded

Hi Gallegma, Thank you for purchasing your vehicle from Germain Toyota Big Lot and for taking time to share your great experience and for your recommendations. Exceptional customer service is our strong point and we are pleased you received that from both Alex Gonzalez and Marcus Veiga.

June 10, 2016

Quick, personable, honest. Marcus and Jeff were awesome to work with. Jeff was patient, knowledgable, flexible, and focused on our experience more than pushing a sale. Marcus wa More

by Meow!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith, Marcus Veiga
Jun 10, 2016 -

Germain Toyota of Naples responded

Hi Meow! Thank you for your recent purchase from Germain Toyota's Big Lot and for taking time to review your experience. We are happy that Jeffrey Smith and Marcus Veiga were patient, honest and made your experience a truly enjoyable one!

June 10, 2016

Excellent, friendly and expert service. My Service Manager, James Casey, was excellent in every respect. He was concerned, friendly and knowledgeable and prompt. He alerted me to charges I More

by rmhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Casey
June 07, 2016

Professional and Friendly I recently just purchased a 2015 Camry from Germain Toyota of Naples. I couldnt be happier with my experience. Everyone on staff from Sales (Chris Fer More

by David Sadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon West, Adam Golden, Chris Ferguson
Jun 07, 2016 -

Germain Toyota of Naples responded

Hello David Sadler, Thank you for your recent purchase of a 2015 Camry from Germain Big Lot and your high praise for Chris Ferguson, Vernon West and Adam Golden. We also thank you for the recommendation to others to come meet our staff and see what we can do for them. As you witnessed, it is teamwork that sets us apart from other pre-owned dealerships!

June 05, 2016

Good Experience Jim France did a great job, pointed out all the necessitates & options and worked out the best price! Extremely easy to work with, too. Recommended More

by robertfrye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James France
Jun 06, 2016 -

Germain Toyota of Naples responded

Hello robertfrye, Thank you for your recent purchase from Germain Toyota and for taking the time to review your buying experience here. Jim France's easy going personality coupled with his exceptional product knowledge make him a customer favorite. Jim will work equally hard to get a great deal for any referrals you recommend to the dealership.

June 01, 2016

Bought a new camry Got a good deal on a brand new camry and it is my favorite car now. Awesome car. Staff very helpful in the selection and pricing of the car. More

by Michael8
Recommend Dealer
Yes
Employees Worked With
Albert Pinchin, Eric Hart, Marcus Veiga
Jun 01, 2016 -

Germain Toyota of Naples responded

Hi Michael8, Thank you for choosing Germain Toyota to purchase your new Camry. We are happy Eric Hart, Marcus and Albert were instrumental in helping you select your awesome new car, and at a great price! Enjoy!

June 01, 2016

Just The Prius I Wanted The right color. The right options. A great price. Marcus Veiga and Jim France were professional and yet friendly, patient and very helpful. I'm loo More

by Elight50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Veiga, James France
Jun 02, 2016 -

Germain Toyota of Naples responded

Hello Elight50, Thank you for your recent purchase of a Toyota hybrid vehicle from Jim France and Marcus Veiga at Germain Toyota. We are delighted Jim was able to find you the perfect Prius at the perfect price. From all us we wish you safe and happy travels!

June 01, 2016

Service I brought my Corolla in for scheduled maintenance - Alex was friendly, professional and extremely helpful! He explained everything clearly (for someon More

by sarah12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Depew
Jun 01, 2016 -

Germain Toyota of Naples responded

Hello Sarah12345, Thank you for servicing your Corolla here at Germain Toyota. Alex Depew has a great rapport with his customers, helping them to take care of their vehicle to get maximum performance and longevity. We look forward to seeing you again.

May 31, 2016

Wonderful and Friendly Yonel did a wonderful on giving me the deal I was looking for! Great salesman took the whole day and he didn't even mind! As well as, Marcus V. he ver More

by AlexxEsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Veiga, Yonel Vixamar
May 31, 2016 -

Germain Toyota of Naples responded

Hi AlexxEsp, Thank you for your business and for taking the time to review your sales experience with Yonel Vixamar and Marcus Veiga. Yonel is happy to spend whatever time is needed to ensure you leave with the right vehicle for your needs. We are happy his patience and thoroughness paid off in making you a happy camper.

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