Germain Toyota of Naples

Premium customer service He helped me from start to finish. He gave me gear advice and told me what I could do to make my car run much better. He was relentless in helping me. He helped me from start to finish. He gave me gear advice and told me what I could do to make my car run much better. He was relentless in helping me. This was the best experience I had at a car dealer ever in my life. Because of him I would definitely recommend this dealership to my peers. More

CORRECTION with "follow-up after purchase" review I'd like to take the time to correct a mistake I just made with the review I just completed entitled "follow-up after purchase". I noticed th I'd like to take the time to correct a mistake I just made with the review I just completed entitled "follow-up after purchase". I noticed that I goofed with the "OVERALL STARS" evaluation. I meant to have all 5 stars highlighted, and I thought that was what I did, but apparently, somehow I made a mistake. They deserved all 5 stars and as one can see upon reading that review, that it was a positive review. More

EXCELLENT EXPERIENCE!!! Always a pleasure to be helped by ann!!! and the overall service experience is alway satisfying from the moment you walked in the door Thank you. Always a pleasure to be helped by ann!!! and the overall service experience is alway satisfying from the moment you walked in the door Thank you. More

Visitor's Friend Just before embarking on our 2K trip, I thought I had a leak in the windshield wash hose or reservoir on our new Camry. After arriving in Naples I br Just before embarking on our 2K trip, I thought I had a leak in the windshield wash hose or reservoir on our new Camry. After arriving in Naples I brought it in to Germain where Alex DePew wrote up the work order. He was cordial and offered to go ahead and do a 30-point check and complementary car wash. After having two mechanics check the system, he informed me that there is an overflow built into the reservoir, something not explained in the warranry book. Further, he offered to do the 5K service before we head back to Virginia. Thank you, Alex and Germain, for making our Naples visit a pleasant one! More

Better than usual Peggy mazaras was an excellent service advisor. She got me in and out within 1 q 1/4 hours. A rarity. Helped me search for new tires Peggy mazaras was an excellent service advisor. She got me in and out within 1 q 1/4 hours. A rarity. Helped me search for new tires More

service Peggy mazaras has always been efficient and thorough.my go to advisor in event of any problem.friendly,accommodating of my schedule.informative witho Peggy mazaras has always been efficient and thorough.my go to advisor in event of any problem.friendly,accommodating of my schedule.informative without pressure. More

Above & Beyond Alex Gonzalez was neither my original salesman or my telephone contact. Yet he found the solution to my problem when others couldn't. True customer Alex Gonzalez was neither my original salesman or my telephone contact. Yet he found the solution to my problem when others couldn't. True customer service. More

Experience beyond ordinary We took several weeks to decide upon which vehicle to purchase. Mr Columbus was a great steward in not only hearing, but understanding our needs. He i We took several weeks to decide upon which vehicle to purchase. Mr Columbus was a great steward in not only hearing, but understanding our needs. He is like a Zen Priest. More

Te recomiendo toyota Compre mi auto en toyota y estoy muy complacido con la esquicites y el trato que recibí en su agencia de aquí naples son todos muy especiales a la ho Compre mi auto en toyota y estoy muy complacido con la esquicites y el trato que recibí en su agencia de aquí naples son todos muy especiales a la hora de atenderlo a uno no tengo palabras con que agradecer el trato con que se me atendió son muy profesionales y complaciente se los recomiendo cuando vallan a comprar su auto toyota la mejor marca de autos y la más duradera no lo digo yo lo dise su calidad More

Normal service 10000 miles A little expensive compared to my NJ Toyota dealer. Customer service very good especially Nadine. Will visit your agency again for service in the fu A little expensive compared to my NJ Toyota dealer. Customer service very good especially Nadine. Will visit your agency again for service in the future. More