Germain Toyota of Naples

Excellent service and customer relations. Alex DePew was excellent. He was very much a professional and very thorough and caring. iF I lived in Naples, your dealership would be my home base! g Alex DePew was excellent. He was very much a professional and very thorough and caring. iF I lived in Naples, your dealership would be my home base! gReat service, great customer relations...Alex DePew was great! More

Great salesperson Not a 'pushy' dealership. Allows time to look at cars and does not force a sales person on you. Salesman very knowledgeable and lets the customer ta Not a 'pushy' dealership. Allows time to look at cars and does not force a sales person on you. Salesman very knowledgeable and lets the customer take his time to decide on alternative selections. More

recall work Germain Toyota service is excellent. There was a time when some dealers were considering customer visits as a profit enhancement center. Germain ' ap Germain Toyota service is excellent. There was a time when some dealers were considering customer visits as a profit enhancement center. Germain ' approach is refreshing in that the customer is asked if they want a full inspection. Repairs were completed on the scheduled time. Thanks again, Mrs Schiller More

A great company with whom to do business A great experience at Germain Toyota . They were courteous and delivered the car in a timely manner. The store is clean and very accommodating to its A great experience at Germain Toyota . They were courteous and delivered the car in a timely manner. The store is clean and very accommodating to its customers More

Great customer service!! Great people, great deal and are willing to work with you to accommodate to your needs. Marcus was a very friendly and amazing sales person. We apprec Great people, great deal and are willing to work with you to accommodate to your needs. Marcus was a very friendly and amazing sales person. We appreciate all your help! Thank you!! More

20k Service Performed 20K service. I had a 7:00 am appointment and the vehicle was ready in just over an hour. I was very happy with the time and overall service. Performed 20K service. I had a 7:00 am appointment and the vehicle was ready in just over an hour. I was very happy with the time and overall service. My service advisor was Alex DePew, he was he was very accommodating and made sure I was completely satisfied. I enjoyed working with him. More

Thanks Mr. Kirby was extremely efficient and friendly and did a great job. I appreciate him going above and beyond and providing a great customer service. Mr. Kirby was extremely efficient and friendly and did a great job. I appreciate him going above and beyond and providing a great customer service. More

Great service rep. Professional, courteous, and helpful service. Svenga Koenig was polite and professional. Not crazy about having to complete 25 words to have this s Professional, courteous, and helpful service. Svenga Koenig was polite and professional. Not crazy about having to complete 25 words to have this submitted in order to give her recognized credit. More

satisfied with service Have lived in Florida for 3 years and have been very satisfied with Germaine Toyota. Customer service is always knowledgeable and professional. Work Have lived in Florida for 3 years and have been very satisfied with Germaine Toyota. Customer service is always knowledgeable and professional. Work completely in a timely manner. More

Service - needed a new tire on a four month old RAV4. One rear tire on my new RAV4 was damaged beyond repair and Svenja was able to locate a tire with the same rating and tread so I did not need to replac One rear tire on my new RAV4 was damaged beyond repair and Svenja was able to locate a tire with the same rating and tread so I did not need to replace both rear tires. Thank you! Car was ready quicker than I expected, and without any appointment. This is my second service experience with Svenja, and I was once again very impressed and appreciated her prompt and kind help. More