Germain Toyota of Naples

Excellent Dealership I have owned a Toyota for 35 years so I've been to more than a few dealerships. Toyota dealerships range from abysmal to well meaning but incompetent I have owned a Toyota for 35 years so I've been to more than a few dealerships. Toyota dealerships range from abysmal to well meaning but incompetent to superb. My superb experience at Germain began when Peggy Mazaras met me at the service door. We discussed what I wanted done now that my Tundra has 100,000 plus miles and then when the technician had looked it over she escorted me back to talk with him. Some things that I wanted checked were OK and there were a couple of minor issues of which I was not aware. The work was done more quickly than I expected, Now that I have moved to Naples, I'm very pleased to have discovered a truly superior Toyota dealership. Peggy Mazaras and the staff at Germain have won my loyalty More

Ann-Marie Roebuck 5 Star Customer Service Trust is crucial, and Ann-Marie is the reason I keep coming back to Germain Toyota. She goes the extra mile and I trust her word. Trust is crucial, and Ann-Marie is the reason I keep coming back to Germain Toyota. She goes the extra mile and I trust her word. More

We'll be returning to the dealership My wife and l were very happy with the exceptional service provided by Ralph Pietras and Marcus Veiga. For sure l will have friends and families come My wife and l were very happy with the exceptional service provided by Ralph Pietras and Marcus Veiga. For sure l will have friends and families come to your dealership to buy a vehicle and service it as well. Sincerely, Luis and Ana M. Aguayo More

Fantastic Ann Marie Roebuck always goes above and beyond- she always takes time to tell me what repairs are necessary & why. This past appointment was for my 70 Ann Marie Roebuck always goes above and beyond- she always takes time to tell me what repairs are necessary & why. This past appointment was for my 70k car check up. Upon arrival - check in was quick- upon pick up she reviewed & explained the diagnostic results. My family & I have know her for over twenty years and she's become part of our family. More

the staff is excellent, especially the Lady peggy is very pr well changed me the dash board of my car , now look beautiful , and a couple of elements that I had not even noticed were defective, thank you well changed me the dash board of my car , now look beautiful , and a couple of elements that I had not even noticed were defective, thank you More

very very easy. everyone was really nice. I had been to several dealerships and this one made me very comfortable and helped me find the exact vehicle I wanted. Everything was explained so wel I had been to several dealerships and this one made me very comfortable and helped me find the exact vehicle I wanted. Everything was explained so well. Very pleased and will purchase from there again. More

routine service that took longer due to warrantee work The service person (Frank) was exceptional. He help me work around the problem of the extra time that it was necessary to take to work on the car. The service person (Frank) was exceptional. He help me work around the problem of the extra time that it was necessary to take to work on the car. We are about at the end of the lease term but will be greatly considering purchasing our new car from your dealership BECAUSE of the great help that he was. The cars are available a multiple dealerships, but the great service was at yours. More

Great service This awesome sellers try to help me with all my neededs. Highly recommended to everyone to looking to buy or exchange a car or truck. Thanks a lot This awesome sellers try to help me with all my neededs. Highly recommended to everyone to looking to buy or exchange a car or truck. Thanks a lot More

EXCELLENT SERVICE American lady with German name explain perfect to me all about the service gave to my car , very friendly and helpful . the service to car was quick American lady with German name explain perfect to me all about the service gave to my car , very friendly and helpful . the service to car was quick and good with all service points finished with high quality and efficiency. Joseph. P.D. Name of the person who help me wasn´t. on the List. More

Peggy M Peggy was very complete in explanating issues, understood mechanical matters as pertaining to my needs, able to articulate and passionate about job. I Peggy was very complete in explanating issues, understood mechanical matters as pertaining to my needs, able to articulate and passionate about job. I will seek her out in the future should I decide to use your services again. I was happy to respond to this questionnaire but seriously disappointed in your presidential preference question below. Don't take this personally, but perhaps you ought to focus your inquiries on your core business. It diminishes my perception of your standing in your industry and quite frankly, it's none of your business who I will/may vote for in upcoming election. More