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Germain Toyota of Naples

Naples, FL

4.7
1,624 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,624 reviews

February 13, 2016

Great people Sergio was a great person for the job. He presented great products. He seemed very knowledgable on the areas he spoke to me about and overall I felt t More

by Puji123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Ruiz
Feb 15, 2016 -

Germain Toyota of Naples responded

Hi Puji123, Thank you for your patronage and for taking time to share your truly exceptional experience with Sergio in our service department. We look forward to serving you on your next visit.

February 11, 2016

Excellent service of vehicle Service tech was excellent and very helpful. Work was completed in a timely manner and to my satisfaction. I would recommend the service department of More

by johnf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Nussbaum
Feb 11, 2016 -

Germain Toyota of Naples responded

Hi Johnf. Thank you for taking the time to review your truly exceptional service visit at our dealership. Jamie Nussbaum is engaging and sincere and always provides outstanding customer service to our guests.

February 11, 2016

purchased car Marcus was delightful and an added bonus shopping at Toyota. I cant believe this is forcing me to write twenty five words!!! Omg five more more words. More

by Deborah235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Veiga
February 10, 2016

Excellent I can say I deal with Germain Toyota since 2011.this is the 3 car I have it from Germain Naples FL..I am very happy with my new car More

by michaelgotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafal Maziarz, Raymond Alce, Peggy Mazaras, Marco Galarza, Andrew Ctvrtnik, Jeffrey Smith, Jeremy Bongle
Feb 11, 2016 -

Germain Toyota of Naples responded

Hello Michaelgotti and thank you for taking the time to review your experiences here over the last 5 years. You name 7 people in your review, which shows it is not just one person but the entire team, Sales, Service and Finance that make us a great place to buy and service. When you are ready for #4, we will be ready to serve you once again.

February 09, 2016

More than I expected It was a great experience. We went in because we were at the information gathering stage. The deal was good and the service was excellent so we decid More

by 2Jamaicans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Columbus, Paul Columbus
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi 2Jamaicans and thanks for the great review of our dealership and your wonderful experience with Paul Columbus. Paul is eager to help our guests and provides outstanding customer service.

February 09, 2016

Pleasant Experience This is the fourth car I have leased from Germain Toyota so right away I am a satisfied customer. My salesman, Ray Hernandez, was knowledgeable, cour More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Frank, Thank you for your glowing review of your leasing experience here with Ray Hernandez. Ray is a seasoned professional who knows the product well ,is respectful of your time and actually makes the process fun. see you when you are ready for #5!

February 09, 2016

First time car buying- great experience The nice men at Toyota were SO helpful and kind and did a great job helping me buy my first car ever, a beautiful Prius! Thank you Anthony, Vernon, an More

by happypriusowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Vernon West, Marcus Veiga
February 09, 2016

Toyota es mi carros preferidos Yo soy cliente de Toyota e mandado muchos clientes para acá y me an atendido muy bien me ayudó Guillermo , Marcus Vega me atendieron muy bien More

by Isaac 1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo, Marcus Veiga
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Isaac. Thank you for taking time to tell us of your wonderful experience at Germain's Big Lot with Guillermo Oliva and Marcus Veiga. Both are top notch and always ready to provide outstanding customer service.

February 08, 2016

Well treated q Alex Gonzalez was very helpful throughout my car buying experience. He took into consideration of what I was needing in a car, and was very clear at e More

by Lily Pena 22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Lily Pena, Thank you for taking time to tell us about your terrific buying experience with Alex Gonzalez at The Big Lot. Alex's patience and product knowledge make him a real asset to our team. We are very happy he was able to match the vehicle to your needs. Enjoy your new wheels!

February 07, 2016

BEST car buying experience to date! I can honestly say this was the best car buying experience I have ever been through! My husband will agree as well. We were able to test drive a few v More

by pjpenzotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon West, Adam Golden, Jeffrey Smith
Feb 08, 2016 -

Germain Toyota of Naples responded

Hello pjpenzotti and thank you for taking time to review your great experience at our dealership and for your high praise for Jeff. We are delighted he was able to find just the right vehicle for your needs and budget and for making your visit fun and pressure free. We look forward to working with you in the future.

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