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Germain Toyota of Naples

Naples, FL

4.7
1,641 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,641 reviews

February 20, 2016

Very good dealership This dealership is very good, i always bought with them for years and im thinking in to buy with them again another car for my company! And a specia More

by Jhosy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Veiga
Feb 22, 2016 -

Germain Toyota of Naples responded

Hello Jhosy, Thank you for your loyalty to Germain Toyota of Naples and for your review and high praise for Marcus Veiga. Both are greatly appreciated.

February 18, 2016

Great experience Had a great experience at Germain Toyota. I was treated very well from the moment I walked in. Bob (Sales) showed me a car was great with me with the More

by Corolla2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Felder, Germain Toyota Sales Department, Marcus Veiga
Feb 18, 2016 -

Germain Toyota of Naples responded

Hi Corolla2014 and thanks for taking time to tell us about your great experience at Germain's Big Lot. I'm glad to hear our friendly and knowledgeable staff made your purchase so enjoyable.

February 16, 2016

Germain Toyota is amazing!!! Very professional, very friendly. These guys will go out of their way to help you out and get you into the car you can afford. More

by Samharris1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Fleury, Marcus Veiga
February 15, 2016

Fast, Easy, and Professional Germain Toyota does it again! I always feel like I'm treated like family when I come here. Brian, Jeff, Marcus, and Kelley made my car buying experien More

by KimCan33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Keny, Kelley Bixley , Jeffrey Smith, Germain Toyota Sales Department, Marcus Veiga
Feb 15, 2016 -

Germain Toyota of Naples responded

Hello KimCan33, Thank you for taking the time to review your "perfect" experience at Germain's Big Lot. Having a great team that works so well together truly benefits the customer.

February 15, 2016

Friendly and no pressure This is the second car in less than a year my family has purchased from this dealership. Everyone was very helpful and friendly. Brian, Jeff, and Marc More

by KateC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith, Marcus Veiga
Feb 15, 2016 -

Germain Toyota of Naples responded

Hi KateC, Congratulations on your new purchase and thanks for choosing Germain. Obviously Jeffrey Smith and Marcus did such a great job on the fist purchase, why would you go anywhere else. Thanks again, we appreciate your loyalty.

February 14, 2016

The Bar Has Been Set For many years my family has been and will continue to do business with the Germain family. At first with our Lincoln Town Cars and now with our Toy More

by Cigam Zoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopez, Peggy Mazaras, Ann-Marie Roebuck, Germain Toyota Sales Department
Feb 15, 2016 -

Germain Toyota of Naples responded

Hello Cigam Zoe, Thank you for your continued business with both our sales and service departments. We thank you for your review and it is nice to know we have achieved our goal of exceeding our customer's expectations. We consider it a privilege for our family to serve yours.

February 13, 2016

Great people Sergio was a great person for the job. He presented great products. He seemed very knowledgable on the areas he spoke to me about and overall I felt t More

by Puji123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Ruiz
Feb 15, 2016 -

Germain Toyota of Naples responded

Hi Puji123, Thank you for your patronage and for taking time to share your truly exceptional experience with Sergio in our service department. We look forward to serving you on your next visit.

February 13, 2016

Factory recall Our service writer, Richard Estes is terrific. He informed me of the recall for my Toyota Avalon dashboard a couple months ago. At that time Richard More

by Fussy lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Estes
Feb 15, 2016 -

Germain Toyota of Naples responded

Hi Fussy lady, Thank you for your review of your service experience here with Richard Estes. I am happy that Richard followed up with the recall and scheduled you promptly as soon as the part arrived. Thank you for your patience and kind words.

February 11, 2016

Excellent service of vehicle Service tech was excellent and very helpful. Work was completed in a timely manner and to my satisfaction. I would recommend the service department of More

by johnf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Nussbaum
Feb 11, 2016 -

Germain Toyota of Naples responded

Hi Johnf. Thank you for taking the time to review your truly exceptional service visit at our dealership. Jamie Nussbaum is engaging and sincere and always provides outstanding customer service to our guests.

February 11, 2016

purchased car Marcus was delightful and an added bonus shopping at Toyota. I cant believe this is forcing me to write twenty five words!!! Omg five more more words. More

by Deborah235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Veiga
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