Back

Germain Toyota of Naples

Naples, FL

4.7
1,641 Reviews

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,641 reviews

February 10, 2016

Excellent I can say I deal with Germain Toyota since 2011.this is the 3 car I have it from Germain Naples FL..I am very happy with my new car More

by michaelgotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafal Maziarz, Raymond Alce, Peggy Mazaras, Marco Galarza, Andrew Ctvrtnik, Jeffrey Smith, Jeremy Bongle
Feb 11, 2016 -

Germain Toyota of Naples responded

Hello Michaelgotti and thank you for taking the time to review your experiences here over the last 5 years. You name 7 people in your review, which shows it is not just one person but the entire team, Sales, Service and Finance that make us a great place to buy and service. When you are ready for #4, we will be ready to serve you once again.

February 09, 2016

Toyota es mi carros preferidos Yo soy cliente de Toyota e mandado muchos clientes para acá y me an atendido muy bien me ayudó Guillermo , Marcus Vega me atendieron muy bien More

by Isaac 1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo, Marcus Veiga
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Isaac. Thank you for taking time to tell us of your wonderful experience at Germain's Big Lot with Guillermo Oliva and Marcus Veiga. Both are top notch and always ready to provide outstanding customer service.

February 09, 2016

Pleasant Experience This is the fourth car I have leased from Germain Toyota so right away I am a satisfied customer. My salesman, Ray Hernandez, was knowledgeable, cour More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Frank, Thank you for your glowing review of your leasing experience here with Ray Hernandez. Ray is a seasoned professional who knows the product well ,is respectful of your time and actually makes the process fun. see you when you are ready for #5!

February 09, 2016

First time car buying- great experience The nice men at Toyota were SO helpful and kind and did a great job helping me buy my first car ever, a beautiful Prius! Thank you Anthony, Vernon, an More

by happypriusowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Vernon West, Marcus Veiga
February 09, 2016

More than I expected It was a great experience. We went in because we were at the information gathering stage. The deal was good and the service was excellent so we decid More

by 2Jamaicans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Columbus, Paul Columbus
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi 2Jamaicans and thanks for the great review of our dealership and your wonderful experience with Paul Columbus. Paul is eager to help our guests and provides outstanding customer service.

February 08, 2016

Well treated q Alex Gonzalez was very helpful throughout my car buying experience. He took into consideration of what I was needing in a car, and was very clear at e More

by Lily Pena 22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
Feb 09, 2016 -

Germain Toyota of Naples responded

Hi Lily Pena, Thank you for taking time to tell us about your terrific buying experience with Alex Gonzalez at The Big Lot. Alex's patience and product knowledge make him a real asset to our team. We are very happy he was able to match the vehicle to your needs. Enjoy your new wheels!

February 07, 2016

BEST car buying experience to date! I can honestly say this was the best car buying experience I have ever been through! My husband will agree as well. We were able to test drive a few v More

by pjpenzotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon West, Adam Golden, Jeffrey Smith
Feb 08, 2016 -

Germain Toyota of Naples responded

Hello pjpenzotti and thank you for taking time to review your great experience at our dealership and for your high praise for Jeff. We are delighted he was able to find just the right vehicle for your needs and budget and for making your visit fun and pressure free. We look forward to working with you in the future.

February 05, 2016

It didn't feel like I was dealing with a car salesman I had a vehicle & parameters in mind. Jeff was able to show me the vehicle and answer any questions I had. He even offered me refreshments numerous ti More

by jlanham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith
Feb 05, 2016 -

Germain Toyota of Naples responded

Hello jlanham, Thank you for your review and I am happy Jeff was able to match the vehicle to your needs and budget. We appreciate your business and are happy you are enjoying the new ride.

February 05, 2016

Service Advisor Critique Jeremy Bongle was very helpful. He followed through on my concerns. He is an asset to the Service Department.. He showed himself to be very compete More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
Feb 05, 2016 -

Germain Toyota of Naples responded

Hi and thank you for taking the time to review your experience here and your kind words regarding Jeremy. He regretfully has left our employ and we wish him well in his new position. When you come in for your next service stop by and introduce yourself to the Service Director and he will set up with another member of our service team.

February 04, 2016

Always an excellent experience Owner of a 300k+ Land Cruiser so I have my share of minor issues that can be hard to fix. Peggy Mazaras takes care of me and my car like we were broth More

by MarkW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Mazaras
...
89
...