Germain Toyota of Naples

30,000 mile service John Painter was very helpful and considerate, explaining everything that was done for my 30,000 mile checkup. I will definitely return to Germain fo John Painter was very helpful and considerate, explaining everything that was done for my 30,000 mile checkup. I will definitely return to Germain for service in the future. More

Service Frank Lopez is an excellent representative for your company. He clearly has long experience of the service business because he always gives an accurat Frank Lopez is an excellent representative for your company. He clearly has long experience of the service business because he always gives an accurate estimate of the time required. Jim Cooper More

Terrible experience I've had so many problems with my 2015 Prius. The service center is not accommodating. I will never buy a car from this dealership again. I've had so many problems with my 2015 Prius. The service center is not accommodating. I will never buy a car from this dealership again. More

Phone harassment I requested info on a new highlander and mentioned very clearly that I work during the night and sleep during the day. I told hem to NEVER call me dur I requested info on a new highlander and mentioned very clearly that I work during the night and sleep during the day. I told hem to NEVER call me during the day. I received four separate calls from them during the day. Each time I again clearly told them not to call during the day and to note my info. Each time they appologized and said that they would make a note of it. But it happened again and again. What's worse is that each time they apparently called twice back to back, as my phone rang despite being on do not disturb mode. This harassment is absolutely rude and poor salesmanship. In their eagerness to make a sale, they lost a customer. I will never buy a vehicle from them. I'd now prefer to go to Ft Myers (or anywhere else) at this point. More

Great service Was able to get in quickly and received great service at a great price. Would recommend them to anyone and be confident they will receive the same. Was able to get in quickly and received great service at a great price. Would recommend them to anyone and be confident they will receive the same. More

5K service My 5k service was fast, thorough and professionally handled. Both purchase and service were excellent. I would be happy to recommend Germain Toyota to My 5k service was fast, thorough and professionally handled. Both purchase and service were excellent. I would be happy to recommend Germain Toyota to anyone interested in a quality dealership. More

Alicia Powell Had a nail in my tire and had to buy a new one, when I was getting ready to leave I couldn't pull forward as their was cars parked all over, I backed Had a nail in my tire and had to buy a new one, when I was getting ready to leave I couldn't pull forward as their was cars parked all over, I backed up slow to go out the way you enter and hit the wall. Alicia came out along with a fellow from service to give me an estimate they couldn't of been nicer. I was having a bad day and this just maded it a lot worse. The nicer they were the more I cried. Sorry I couldn't remember the name of the man from service. Please ask Alicia. I have told all my friends how nice everyone was. More

I have been dealing with Germain Toyota for ten years Such a long time with one Dealership. Its nice to get back to Florida and have the same People there to help. Frank Lopez has been my adviser for a Such a long time with one Dealership. Its nice to get back to Florida and have the same People there to help. Frank Lopez has been my adviser for as long as I can remember. Helpful, honest and a delight to work with. More

Frank Lopez was INCREDIBLY HELPFUL!! Our car had been sitting in our garage gathering dust for four months until Frank Lopez helped us out! He took care of its water pump, its fan belt a Our car had been sitting in our garage gathering dust for four months until Frank Lopez helped us out! He took care of its water pump, its fan belt and its tires. Now it runs like a charm! Even though the repair lasted longer than anticipated, Frank arranged for a loaner car at no expense to us. We were able to run our errands without a break! More

value of service Frank Lopez is an outstanding representative for your business. It's someone with his people skills that bring customers back !! A REAL PLUS FOR YOU ! Frank Lopez is an outstanding representative for your business. It's someone with his people skills that bring customers back !! A REAL PLUS FOR YOU !! More