
Germain Toyota of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,629 reviews
Excellent Marcus was GREAT!!! Best car buying experience I have ever had. I would recommend everyone comes to Germain. Best dealership and staff. No pressure an Marcus was GREAT!!! Best car buying experience I have ever had. I would recommend everyone comes to Germain. Best dealership and staff. No pressure and great to work with. More
Excellent Had 8am appointment. Got there just after 7:30am. Was driving home at 815am. Very good service by Angela Eling. Would recommend Germaine Toyota to fri Had 8am appointment. Got there just after 7:30am. Was driving home at 815am. Very good service by Angela Eling. Would recommend Germaine Toyota to friends . More
El carro de mis sueños. Rav 4 toyota Realmente toyota es toyota x siempre ....GRACIAS BIG LOT... GRACIAS MARCUS X TODO TU APOYO Y TU GUIA.Mi FAMILIA ESTA MUY CONTENTA CON LA ATENCION Realmente toyota es toyota x siempre ....GRACIAS BIG LOT... GRACIAS MARCUS X TODO TU APOYO Y TU GUIA.Mi FAMILIA ESTA MUY CONTENTA CON LA ATENCION DE MARCUS.. GRACIAS TOYOTA NAPLES More
Excellant.Excellant. Peggy was professional and knowledgeable. She was pleasant and funny and rational too! This survey is getting on my nerves though. Only 4 more word Peggy was professional and knowledgeable. She was pleasant and funny and rational too! This survey is getting on my nerves though. Only 4 more words to type before it's finished. More
Had a horrible experience. I am a single mother and I went to buy my first car from a dealer and now I know why they get such a bad reputation. I left not only buying a car, I f I am a single mother and I went to buy my first car from a dealer and now I know why they get such a bad reputation. I left not only buying a car, I felt like I went back to the 1950's. WOW they need to wake up and understand that I am a customer also. I left and ended up buying it from AutoNation Toyota Fort Myers. More
Excwllent Frank Lopez was very helpful and made the service of my car a good experience. I would ask for him to deal with on my next visit. Frank Lopez was very helpful and made the service of my car a good experience. I would ask for him to deal with on my next visit. More
tires, and more Had new tires put on van and aligned and all that goes with that. Also oil change and filters and rest of 30,000 mile service. Took awhile, but Had new tires put on van and aligned and all that goes with that. Also oil change and filters and rest of 30,000 mile service. Took awhile, but seems to ride better and was all spiffy clean. More
Finance manager was horrible After several high pressure calls as we neared the end of our lease we decided to keep the car. After several phone calls we were told by the finance After several high pressure calls as we neared the end of our lease we decided to keep the car. After several phone calls we were told by the finance manager Ron we had to come in in person to talk about the sale. We drove 40 minutes and had to wait over 15 minutes to see someone. Ron finally came out and told us we could not finance the outright purchase of the vehicle. He had to buy the vehicle and then sell it back for over $2100 more than the end of lease price. And he quoted a finance rate over 2 percent higher than other banks. The run around by Toyota was ridiculous and when he realized we were not going to pay their extra fees was rude and belligerent Will not buy a car from them if they gave it to me free. Highly recommend you try another dealership. More
Best Experience From the very start everything was Great with this dealership! Friendly service, and very personable people working there. This was by far the best From the very start everything was Great with this dealership! Friendly service, and very personable people working there. This was by far the best car buying experience I have ever had. Lindsey responded to my online request very fast and she was very friendly and kept in contact with me. Felix was friendly from the very start and made everything go very smoothly. Adam was so funny and very good with all the paperwork. Thank You guys for Everything!! More
Exceptional Peggy Mazaras was very polite and knowledgeable. When the repairs were going to take longer than expected, a loan car was provided. Repairs were com Peggy Mazaras was very polite and knowledgeable. When the repairs were going to take longer than expected, a loan car was provided. Repairs were completed and am very satisfied with the service. More