Germain Toyota of Naples

Excellent contact with the service ad visor, Jamie Nussbaum. He explained what had to be done in clear fashion Will be back for service Great Gilles He explained what had to be done in clear fashion Will be back for service Great Gilles More

Jeremy Bongle was helpful and cheerful at my 8am appointment This was my first appointment with Jeremy, who takes care of my husband's 4Runner. He was helpful and informative, telling what would be done. After This was my first appointment with Jeremy, who takes care of my husband's 4Runner. He was helpful and informative, telling what would be done. After the service was complete, what was done was explained as well as when I needed the next two services and why. More

Warranty joke This dealership puts profit before people. I bought a new battery from Germain with a 7 year warranty. The battery went bad in 3 years. I took it in t This dealership puts profit before people. I bought a new battery from Germain with a 7 year warranty. The battery went bad in 3 years. I took it in to get a replacement and after waiting an hour they wanted me to pay over $100 for a new one, and they were going to charge me for labor! What kind of warranty is that? I told them I could get a new battery and free installation with a real warranty for $127 at Advance Auto. They were not the least bit embarrassed and allowed me to go without offering to do the right thing. It's disappointing but what I've come to expect from Germain. Because of the poor service and what it reveals about this company, I'll be purchasing my next vehicle elsewhere. More

Excellent service The service is excellent and friendly specially thanks to AnnMarie very professional.thank you. The employees are very friendly, the service departme The service is excellent and friendly specially thanks to AnnMarie very professional.thank you. The employees are very friendly, the service department are very clean I feel like at home. More

Jamie Nussbaum - The Best Recently took my 2012 Tundra in for scheduled 30,000 Mile service - Jamie Nussbaum handled my service visit quickly and efficiently with occasional up Recently took my 2012 Tundra in for scheduled 30,000 Mile service - Jamie Nussbaum handled my service visit quickly and efficiently with occasional updates throughout. Dealership is very good and I thought price was fair. Highly recommend this dealership and Jamie Nussbaum in Service Dept More

New Dash, No gimmicks! I had a recall for my dash board on my 2005 Toyota Solara. They ordered a new one and installed it in a day. Good experience. Thank you Peggy Mazaras I had a recall for my dash board on my 2005 Toyota Solara. They ordered a new one and installed it in a day. Good experience. Thank you Peggy Mazaras for helping me out! More

purchase of our lexus es350 Mike Mandell sales person and Adam Golden finance manager both did a great job and I would highly recommend them to everyone.Thank you again.Dennis an Mike Mandell sales person and Adam Golden finance manager both did a great job and I would highly recommend them to everyone.Thank you again.Dennis and Janis Devea.we love are Lexus es 350. More

Fast and efficient Marcus was exceptional and made my experience easy and fast. I would def reccomend Marcus Viega! He was able to get me what I want for the car. Marcus was exceptional and made my experience easy and fast. I would def reccomend Marcus Viega! He was able to get me what I want for the car. More

seen my wife smiling is priceless! This is our second vehicle with Germain and with Marcus Veiga. We are very satsfied and we will recommend you guys to our friends and family. This is our second vehicle with Germain and with Marcus Veiga. We are very satsfied and we will recommend you guys to our friends and family. More

Listened to our requests Marcus asked us what we were looking for. We told him and he showed us a variety of vehicles that were exactly what we asked for. He was knowledgable Marcus asked us what we were looking for. We told him and he showed us a variety of vehicles that were exactly what we asked for. He was knowledgable and trustworthy. I would definitely recommend him to a friend. More