Germain Toyota of Naples

The Best Car Buying Experience Jeff (with a J) Smith was our incredible sales man, He helpled us through what could have been a torturous experience and made it simple and painles Jeff (with a J) Smith was our incredible sales man, He helpled us through what could have been a torturous experience and made it simple and painless. He worked with us several ways, and went out of his way to find us the best car with the best price. We were very happy and would recommend both your company and Jeff (with a J) in particular. Thanks For My Wonderful New Car!! We Love It!! More

Outstanding Service I was very impressed with Nathan Gosline's outstanding service; he was very knowledgeable, attentive and professional. he walked me through the invoi I was very impressed with Nathan Gosline's outstanding service; he was very knowledgeable, attentive and professional. he walked me through the invoice and recommended needed service. I will definite recommend Germaine and Nathan to my friends and family. More

Turned my Lemon into Lemonade This man went above and beyond to fix an issue I had with a previous bad experience. He worked hard to get me out of my Lemon and into a beautiful, de This man went above and beyond to fix an issue I had with a previous bad experience. He worked hard to get me out of my Lemon and into a beautiful, dependable, good priced car. He dealt with my grumpy boyfriend who was not happy with my previous experience there and changed things around for us. I have to tell you that if you want a good, honest man to go to for a good car, Vernon West is your man. He along with some other employees there really took care of things and completely redeemed themselves. I appreciate it it so much and will go back to him and some of the other guys I had the pleasure of meeting today. Thank you, thank you, thank you Vernon! Great job team! Jaime Amoroso, Vernon West, Marcus Veiga and Adam Golden. Great guys! Thanks. More

Awesome! Came into the dealership and was immediately treated with hospitality! Made sure someone had helped me gave us waters while waiting and made it a grea Came into the dealership and was immediately treated with hospitality! Made sure someone had helped me gave us waters while waiting and made it a great experience. Ask for Marcus, very friendly and will get you best deal possible! More

Alllignment/Oil/SvcCampaign Geff Smith met me as I arrived at the service bay and quickly started work on the 3 items needing repair on my 2012 Camry XLE. Geff kept me informed Geff Smith met me as I arrived at the service bay and quickly started work on the 3 items needing repair on my 2012 Camry XLE. Geff kept me informed as the repairs progressed and let me know when all repairs were completed and ready for pick-up. Thanks Geff!! More

A BETTER DEALER! Peggy Mazaras asked for a review and I am happy to respond. The dealership is great; friendly, attentive, prompt and competent. They will go out of Peggy Mazaras asked for a review and I am happy to respond. The dealership is great; friendly, attentive, prompt and competent. They will go out of their way to help you out. We have a Toyota dealership in Fort Myers yet we drove 35 miles to purchase our two Toyotas and we drive the 35 miles whenever we need service. Need I say more? More

They were very helpful and very efficient They where very helpful and very effieciency they where really speedy and made my experience unstressful and I am very happy and a joy to do buisness They where very helpful and very effieciency they where really speedy and made my experience unstressful and I am very happy and a joy to do buisness w and I will return to get my next car down the road Marcus went above n beyond More

"Great buying experience" My wife and I had the opportunity to purchase a used vehicle from Germain Toyota of Naples last month. Both our sales person, Jeff Smith, and Adam Go My wife and I had the opportunity to purchase a used vehicle from Germain Toyota of Naples last month. Both our sales person, Jeff Smith, and Adam Golden, finance manager, were courteous and professional throughout the experience. Each of them really went above and beyond to assist us in the buying process. Thanks much! More

Friendly, speedy, service After struggling with Toyota Dealers in New Jersey, Germain was a breath of fresh air!! Can't wait to return to Naples and have my car really cared f After struggling with Toyota Dealers in New Jersey, Germain was a breath of fresh air!! Can't wait to return to Naples and have my car really cared for!!! More

Dissatisfied Attempted to buy a car from them. Initially when they made an offer for my trade in they included into what they were paying me for the car the tax sa Attempted to buy a car from them. Initially when they made an offer for my trade in they included into what they were paying me for the car the tax saving that I would get from the government. They tried to scam into making it appear that I was getting a fair price. So they increased the price for my trade in and when they gave me the final quote for closing price they showed $2,900 of taxes and dealers fees. The taxes only came to $600 and the rest ($2,300) they could not explain, just kept mentioning Dealer' Fee. Beware of their illegal tactics to play with the numbers and rip you off. I chose not to buy from them as I could not trust them any more. Got a much better price and less manipulation of the cost at another dealership. Ask questions and read everything you are given as you can not trust them!!!! More