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Germain Volkswagen of Ann Arbor

4.2

80 Lifetime Reviews

2565 South State St., Ann Arbor, Michigan 48104
Call (734) 761-3200

Top Reviewed Employees

Don Vollman, Internet Sales Manager, Germain Volkswagen of Ann Arbor

Don Vollman

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Martin Ball, Service Advisor, Germain Volkswagen of Ann Arbor

Martin Ball

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ryan Rooney, Sales Consultant, Germain Volkswagen of Ann Arbor

Ryan Rooney

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
JP Lammers, General Manager, Germain Volkswagen of Ann Arbor

JP Lammers

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 22, 2017

"Will never use again"

- Rob Cirtina

Dropped a part off for them to work on. They broke off a piece, then told me they can sell me a new part at discount of 20% and, quote "this is a very generous offer!" And they never returned the safety locks that I dropped the part off with. xxx`s trying to take advantage of people anyway they can!!

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Employees Worked With

July 26, 2017

"Outstanding service dept."

- Tully123

I had a recall on my 2009 volkswagon routan. I was having trouble finding a dealership to correct the recall. Many times I tried but was told the parts were on back order or it would be weeks till I could bring my vehicle in. When I found your dealership, one call and I was able to drop my van off that evening and the next day picked it up. Brandon followed up with me that evening to ensure the part would be there and again when it was completed. He was polite kind and professional.

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Employees Worked With

Braden Cytlak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
JP Lammers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 12, 2016

"Another Great Germain VW Experience"

- pburakoff

A couple months prior, we searched for a 2016 VW and had a very positive experience with salesperson Ryan Rooney at Germain VW of Ann Arbor. When we needed another VW shortly thereafter, we again contacted Ryan at Germain and he delivered the same stellar service as before. Ryan was extremely patient and understanding as my wife tried out a variety of cars numerous times over a multi-week period. As before, he exhibited an impressive knowledge of the various VW models, trim lines, and their respective options. Most impressive was Ryan's tireless dedication to ensure my wife ended up with the right car. If not for Ryan, I'm convinced we'd still be searching for a car. Hats off to Germain for employing a pro like Ryan.

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Employees Worked With

Ryan Rooney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

Used 2016 Volkswagen Jetta, $15990

2016 Volkswagen Jetta

$15,990

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Used 2013 Volkswagen Touareg, $11999

2013 Volkswagen Touareg

$11,999

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Used 2018 Volkswagen Beetle, $19888

2018 Volkswagen Beetle

$19,888

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Used 2012 Volkswagen Beetle, $12990

2012 Volkswagen Beetle

$12,990

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Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Television
  • Vending Machines
Germain Volkswagen of Ann Arbor, Ann Arbor, MI, 48104