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Gerry Lane Chevrolet

Baton Rouge, LA

Overview
Reviews
Vehicles
4.4
213 Reviews
Call Dealership (225) 434-4714
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6505 Florida Blvd

Baton Rouge, LA

70806

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Showing 213 reviews

April 10, 2023

Ms. Amaria Wilson was really nice and helped me find everything I needed. I recommend her any day. More

by b9trevon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amaria Wilson
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Helpful
April 10, 2023

Have gone to multiple dealerships where we were told no but here I finally got a yes. Amaría was so helpful and took her time to help us find what we needed. I would gladly recommend her here to my friends More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amaria W.
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Helpful
April 10, 2023

Ms. Amarie Wilson was extremely helpful with my brother receiving his car. Want to bring her $250/month to help her out with whatever she wants. More

by Tre’Shon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amarie Wilson
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Helpful
March 25, 2023

They don’t stand behind their vehicles first of all the vehicle wasn’t ready had to be jumped off not even a week after driving the check engine light came on called the dealership was told to bring it in More

by Worst experience
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amerrah
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Mar 29, 2023 -

Gerry Lane Chevrolet responded

Customer came in with outside financing through local credit union.At the time of sale customer was offered extended warranty but was advised to decline by credit union representive.35 days later vehicle showed up with obvious signs of off-roading.Dealership still offered to assist customer with repair

Mar 29, 2023 -

Worst experience responded

The vehicle was purchased on February 10th and brought back to the dealership 28 days later on March the 10th and I would not consider driving down a gravel road off-roading the dealership offered to help by paying half the dealership should be responsible for replacing the turbo

Helpful
March 19, 2023

Deshown Wright was hands down the best salesman I have ever dealt with! Make sure you ask for him More

by habig95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshown Wright
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Mar 20, 2023 -

Gerry Lane Chevrolet responded

Deborah , we're happy you found our staff to be so supportive during your experience here at Gerry Lane Chevrolet.

Helpful
March 16, 2023

Deshown Wright My service was the best I am so happy with my car He a excellent dealership More

by Deborah Polk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshown wright
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Helpful
March 12, 2023

Work was done efficiently in a reasonable amount of time. Work was explained very clearly. More

by holmesta58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 15, 2023 -

Gerry Lane Chevrolet responded

Thank you so much for your positive comments about Gerry Lane Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 14, 2023

Arianna was very helpful and professional and courteous. I would recommend her service to some of my family and friends. More

by Cheyenne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna,and Avery
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Feb 18, 2023 -

Gerry Lane Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Helpful
February 09, 2023

My last two visits with them was bad. The customer service was horrible. The service representatives were very lackadaisical and unconcerned. They were not very accommodating and did not More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t name the people
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Feb 12, 2023 -

Gerry Lane Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (225) 926-4600 so we can work with you to make this right.

Helpful
January 22, 2023

We would never purchase a Chevrolet from any other dealer. Excellent experience with the dealership. Donald Gelpi is an awesome salesman. More

by saveycritique
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald Gelpi and Avery Stokes
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Jan 25, 2023 -

Gerry Lane Chevrolet responded

Thank you so much for your positive comments about Gerry Lane Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

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