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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
167 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 167 reviews
November 22, 2025
Horrible place, never will call you back, 4 weeks later my 3500 is still sitting outside to have the Def pump replaced. then when I showed up in person to get the vehicle towed from there to another dealer my 3500 is still sitting outside to have the Def pump replaced. then when I showed up in person to get the vehicle towed from there to another dealer they tell me no parts are available for it and no one else can fix it. At 4:30 pm the next day I picked it up from the second repair shop fixed. More
by tvekinc
Verified CustomerEmployees Worked With
Rich
November 21, 2025
This the best dealership that I have ever been too. Everyone is professional and makes the customer experience fantastic. Everyone is professional and makes the customer experience fantastic. More
by dhannan1433
November 20, 2025
Eddie & Steve took care of me thru out a long distance deal and shipping delay . A+++. Would gladly fo business again . Happy in Florida deal and shipping delay . A+++. Would gladly fo business again . Happy in Florida More
by ggar
Employees Worked With
Other Employees :
Josh Gardener and Parts dept
November 19, 2025
They are wonderful Sam and Steve worked hard to get me the vehicle I wanted. They are both very kind and professional. the vehicle I wanted. They are both very kind and professional. More
by mcfadden6478
November 18, 2025
Got charged for things that were not completed not done at all. The name is on my invoice. I'm bringing the vehicle back on Thursday. The new service manager is going to take care of it and verify that wha at all. The name is on my invoice. I'm bringing the vehicle back on Thursday. The new service manager is going to take care of it and verify that what I'm saying is true. More
by Jesse.lee.householder
November 16, 2025
Excellent service, very helpful and informative. They treated us like we were family! Highly recommend They treated us like we were family! Highly recommend More
by rebeccaleyshock
November 15, 2025
Great service, friendly and knowledgeable staff, detail oriented The team went and continues to go the extra mile to ensure I'm completely satisfied oriented The team went and continues to go the extra mile to ensure I'm completely satisfied More
by joshua_w_smith
Employees Worked With
Eddie
November 13, 2025
We thought the dealership and the staff were over the top good to deal with. Will buy from them again for sure. good to deal with. Will buy from them again for sure. More
by ppainter0
November 10, 2025
Brought in for service ,told the problem was fixed,it still doing same thing. Called service department explaining still not solved person who took my call said would have someone call me back .No one ca still doing same thing. Called service department explaining still not solved person who took my call said would have someone call me back .No one called back. More
by dicarlo_dan
Employees Worked With
Female took my call told her my problem , said she would have some one call back 2 days later still no call back, this happened before with same person.
