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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
112 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 112 reviews
September 08, 2025
The dealership took care of my service in a timely manner to my complete satisfaction. to my complete satisfaction. More
by rlkimmel
Verified Customer
September 07, 2025
My vehicle went in to be fixed in May, 2025, because it wasn’t running, they told me it needed a new engine, A used one would be $10,000 a new one would be $20,000. I can’t afford that, so I had it towed h wasn’t running, they told me it needed a new engine, A used one would be $10,000 a new one would be $20,000. I can’t afford that, so I had it towed home, a friend of mine brought over their scan tool that hooks up and it gives a code telling what’s wrong with the vehicle, just to double check what the dealership said, turns out it does not need a new engine, it is something very very minor compared to a new engine. I am so upset with this dealership. They charged me $220 to lie to me and say it needed a new engine. And that wasn’t the first time they lied, a couple years ago I asked them to change my lightbulb for my headlight while they were changing my oil, they said they could not just change just the bulb, They said they would have to order a whole new encasement which wiould run me a little over $300, come to find out you do not have to do that. You absolutely can just change the lightbulb by turning the tire & removing the mudflap. I bought this vehicle from the dealership in 2014 when it was one year old, I’ve had my oil changed there every time it needed changed. Will I buy another vehicle from the dealership? Doubtful. More
by KJRCMOORE
Employees Worked With
I did not speak with any of the people you listed
September 06, 2025
My salesperson CODY WELLS was exceptional. He was easy to talk to and was not pushy at all. I made a new friend working with him. He was easy to talk to and was not pushy at all. I made a new friend working with him. More
by doxies_dad
Employees Worked With
September 06, 2025
The service team needs improvement no sense of urgency or care for customers. Sales team does an excellent job trying to get customer taken care of. care for customers. Sales team does an excellent job trying to get customer taken care of. More
by tthompson3682
September 05, 2025
Very slow at getting work done and extremely high priced for the quality of work they do. for the quality of work they do. More
by TRACYFELLOWS42
Employees Worked With
September 04, 2025
Sam Jay and Steve did an awesome job working this deal with and for me. with and for me. More
by tthompson3682
September 04, 2025
No issues, maybe a little longer than expected but reasonable. No issues with pricing, overall very good job reasonable. No issues with pricing, overall very good job More
by GaryRitchie1957
September 03, 2025
Everyone did an awesome job at getting me my new ride. Thank you so much. Thank you so much. More
by kelleyfulton7
September 01, 2025
Great people to deal with . This makes my 3 truck I have purchased from them This makes my 3 truck I have purchased from them More
by loyds77
