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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
306 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 306 reviews
Verified Customer
June 02, 2026
I like the New Service Manager, She didn't try to sell Me everything under the sun like the last Guy did. She ask Me what I needed and it was taken care of very quickly. I would recommend Your Service Dept. everything under the sun like the last Guy did. She ask Me what I needed and it was taken care of very quickly. I would recommend Your Service Dept. to anyone I know. Dave Nicholson More
by nich41
Employees Worked With
New Service Manager
June 02, 2026
The dealership is clean and well laid out. All members of staff especially Sales Representatives, Financial Advisors and Service Representatives are friendly, knowledgeable on all subjects. I All members of staff especially Sales Representatives, Financial Advisors and Service Representatives are friendly, knowledgeable on all subjects. I felt at ease and cared for during the buying and subsequent service visits More
by ty.7514
Employees Worked With
May 29, 2026
It took forever. Warranty barely covered anything. I don't feel that they took it for a test drive because it's still down on power and the transmission is acting fun Warranty barely covered anything. I don't feel that they took it for a test drive because it's still down on power and the transmission is acting funny. Was charged a $100 deductible even tho my warranty says deductible is not required if I take it back to where I bought it More
by sjshaffer73
May 29, 2026
Everyone was friendly and helpful. My only frustration is that I had two issues and had to pay two separate diagnostic fees that were $180. I understand I should pay a fee, but it seem My only frustration is that I had two issues and had to pay two separate diagnostic fees that were $180. I understand I should pay a fee, but it seems excessive to pay for more than one at the same appointment. More
by NSMYERS22
Employees Worked With
Other Employees :
I didn't work with anyone in sales but I have to rate one.
May 26, 2026
The salesman Eddie was a very nice young man and I would totally recommend him and also the dealership. Thank you Eddie totally recommend him and also the dealership. Thank you Eddie More
by stanbettyjo
Employees Worked With
May 24, 2026
Would highly recommend recommending this service center Very courteous and very knowledgeable This is my first major repair center Very courteous and very knowledgeable This is my first major repair More
by mjeboone
Employees Worked With
May 23, 2026
I was happy to see that Your Old Service Manager was gone. He tried to push everything On Me to do to My Car. This time I was asked what needed done and it was taken care of very quickly. I will be comi gone. He tried to push everything On Me to do to My Car. This time I was asked what needed done and it was taken care of very quickly. I will be coming back for all My Auto Repair needs. I own two Buicks, a 2014 Buick Verano and a 2016 Buick Encore. They both have very low miles on them, so I will be keeping them for a while. My wife and I like Our Buicks and wouldn't part with them. More
by nich41
Employees Worked With
The New Service Manager.
May 22, 2026
My experience with the dealership has been so good I had a couple of issues pop up and they were added and corrected a couple of issues pop up and they were added and corrected More
by jterre002
Employees Worked With
