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Gerry Raymond Chevrolet Buick GMC

Steubenville, OH

3.9
354 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles. With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment. Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now. At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile. Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference. Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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1069 Canton Rd

Steubenville, OH

43952

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Showing 354 reviews

September 18, 2026

Called and explained what was going on and complete follow up. I was treated well as to happen. Luckily all was covered under warranty. Nice dealership. More

by kraller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2026

The service was thorough and done in a timely manner. All of the employees were polite, knowledgeable and helpful. We will definitely go back. More

by bluerose7413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage, Josh, the other loan officer i cannot remember his name.
September 17, 2026

1st time I took the truck back every single light was on , took it back, now I have it with a check engine light on. They let me take it off the lot both times with check engine light on. I don't have anoth More

by nicholasrobert3434
Recommend Dealer
No
September 17, 2026

Making appointment was easy. Service was satisfactory. Was treated with courtesy and respect. Very satisfied! More

by MARVIKAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2026

Horrible customer service. Zero communication. Worst dealership I have ever used for service. Find someplace else for service. More

by rugmonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
September 13, 2026

Service advisor very rushed. Lack of interest in customer service quality. Stuff not put back right after repair. More

by kirkrick87
Recommend Dealer
No
Employees Worked With
Phillip Reed
September 11, 2026

She was very concerned about the issues on my vehicle. She tried to resolve the issues in other ways. More

by dancynthia
Recommend Dealer
Yes
Employees Worked With
Anya
September 11, 2026

I went in for an oil change, told the blonde lady I was waiting. Couldn't figure out what was taking so long, here my car was completed for almost an hour and no one told me. When I went to ask how my car More

by serusnak
Recommend Dealer
No
Employees Worked With
I don't know, no one would talk to me.
September 03, 2026

There is a reason I drive over an hour to Beirhl Chevy when Gerry Raymond is 2 minutes away. From sales to service this dealership is terrible! More

by joshuamsutton82
Recommend Dealer
No
September 02, 2026

Difficult diagnosis. Turned out to be a control .module for fuel pump that did not show with OBD port. Great Job figuring that one out. Thank you! More

by Jed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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