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Gervais Ford
Ayer, MA
461 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 461 reviews
November 30, 2016
Above and beyond service I leased another car from Gervais. We have been dealing with John and John for years demonstrating our trust in them. Buying a car is not like buying I leased another car from Gervais. We have been dealing with John and John for years demonstrating our trust in them. Buying a car is not like buying a coat or dress that can easily be discarded. I needed hand holding with options and John S's patience was limitless. 😌😌😌 More
by Ella1234
Employees Worked With
John Santoro
Helpful November 23, 2016
Best Ford Dealership in Mass! Very accommodating and thorough service! Mike Gervais is the BEST. My car was not ready by end of day, waiting on a new tire, and gave us a rental. Very accommodating and thorough service! Mike Gervais is the BEST. My car was not ready by end of day, waiting on a new tire, and gave us a rental. They go above and beyond to make your service call smooth and easy. More
by JAEH64
Verified CustomerEmployees Worked With
November 22, 2016
Best Car Buying Experience!! John Gervais made car buying easy!! Incredible establishment that I will definitely return to for future new vehicles. Great guy and a great Team be John Gervais made car buying easy!! Incredible establishment that I will definitely return to for future new vehicles. Great guy and a great Team behind him!! More
by jchilds0
Employees Worked With
November 20, 2016
Fusion 60,000 mile tuneup Very smooth process, very little time to wait, I will continue to go to Gervais Ford for service and new car purchases. I love my 2014 Fusion Very smooth process, very little time to wait, I will continue to go to Gervais Ford for service and new car purchases. I love my 2014 Fusion More
by drlanders
Employees Worked With
November 18, 2016
fantastic excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy custome excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy customer phil desmarais More
by PHIL21
Employees Worked With
Other Employees :
John Santoro, John Toomey
November 18, 2016
New car purchase Have bought several vehicles here always good service and staff. No problems great car buying experience. Highly recommend doing business here. Bil Have bought several vehicles here always good service and staff. No problems great car buying experience. Highly recommend doing business here. Bill took care of everything . More
by Pag
Employees Worked With
November 17, 2016
Safety Recall Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professiona Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professionally. No mess, spilled fluids, etc. More
by fxcruik
Employees Worked With
November 15, 2016
Professional The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and reso The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and resolve. More
by Wayne Brueggemann
Employees Worked With
November 15, 2016
Quick I came in for oil change at Quick Lane and was happy to see I was able to get my Large Transit van right in and I was on my way 15 minutes later. I came in for oil change at Quick Lane and was happy to see I was able to get my Large Transit van right in and I was on my way 15 minutes later. More
by DANRICHPLUMBING88
Employees Worked With
November 14, 2016
Professional John Gervais kept me informed every as to what was done and would be to make it complete! I am a returning customer and will continue to recommend oth John Gervais kept me informed every as to what was done and would be to make it complete! I am a returning customer and will continue to recommend others also! More
by gcaron116
