Gervais Ford

Recall Took car right in and was out in one hour. Oil change too. Great service and polite employees. Free oil change, can't beat that. Took car right in and was out in one hour. Oil change too. Great service and polite employees. Free oil change, can't beat that. More

Frustrating This is the third time in with the car for the same problem. I realize its an intermittent issue but why doesn"t the on board computer keep a history This is the third time in with the car for the same problem. I realize its an intermittent issue but why doesn"t the on board computer keep a history of the problem when it occurs? Looks like its a Ford problem and not a dealer service issue. I have left the car for 12 days this time in the hopes that it will happen while being test driven by the dealers techs. The alarm bells go off and the dash board lights up saying that my ABS and AWD are shut off. If that happens its a very unsafe situation when on the road so I am hoping that this gets fixed. I am holding off on any recommendation until this problem is fixed. Again, maybe Ford should get involved if the problem is not found and fixed. More

Gervais Ford is my family I am a worry wart female senior citizen. My front headlight went out. I called the quick lane and spoke with Lou. WOW, it was Friday afternoon, he s I am a worry wart female senior citizen. My front headlight went out. I called the quick lane and spoke with Lou. WOW, it was Friday afternoon, he said he was there until 7pm, he would make sure it was fixed. At 630pm I was still at work, called Lou and told him I was running late. He said come on over. He and his staff fixed my front headlight, two tail lights. Safety number one issue. He has a wife and daughter so he knows about keeping their cars safe. That is why Gervais is my dealership for cars and service. I am family and they take care of me like I am family. My tires also needed air to be added, Lou and his team just did what needed to be done, to keep me safe, and my vehicle running properly.. Just the comfort in knowing that they are truly there for me, makes driving and maintaining my Ford easy. They are just one phone call away. More

Epic Experience!! If your looking for an easy, no hassle, no stress experience buying a new Ford vehicle. Then look no further. Gervais Ford is your place to go. Friend If your looking for an easy, no hassle, no stress experience buying a new Ford vehicle. Then look no further. Gervais Ford is your place to go. Friendly, professional and family like atmosphere will make your time there enjoyable and effortless. I walked into the dealership in the afternoon and left there three hours later with my Brand new dream car! Ford Edge Sport Thank you Gervais Ford. Best, Scott LeRoy More

In and out in a painless manner Went in at 4:30 on a Tuesday to look at a vehicle I was interested in and had a discussion with Bill Adamson about what needed to be done. Went for a Went in at 4:30 on a Tuesday to look at a vehicle I was interested in and had a discussion with Bill Adamson about what needed to be done. Went for a test drive and by 6 I was signing papers for a new vehicle. Could not have been an easier more friendly transaction if I tired. Could not say enough good things about the experience. More

Excellent Gervais found us the exact Ford Escape we were looking for, on the ruby red color we wanted. The entire process from start to finish was easy, every s Gervais found us the exact Ford Escape we were looking for, on the ruby red color we wanted. The entire process from start to finish was easy, every step was explained thoroughly, and we would highly recommend gervais ford to anyone looking for a great deal and great service. More

Great, fast, and friendly service! At 2:30 PM my 2012 Focus lit up with a red message that said "service transmission" with no forward or reverse gears able to work. I called Gervais Fo At 2:30 PM my 2012 Focus lit up with a red message that said "service transmission" with no forward or reverse gears able to work. I called Gervais Ford in Ayer and within an hour I was driving a rental. The next morning before 10:00 AM they called me and said my car was ready. By 10:30 AM I drove away my Focus with all gears working. I find Gervais Ford to be always fast, friendly, and affordable service. More

I had a wonderful time buying two new trucks at Gervis Ford. They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patie They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patient with my request. More

Great in Every Way We've purchased all our vehicles here and also had them all serviced here. Best and most accommodating dealer we've experienced.. We'd recommend to We've purchased all our vehicles here and also had them all serviced here. Best and most accommodating dealer we've experienced.. We'd recommend to others. More

Above and beyond service I leased another car from Gervais. We have been dealing with John and John for years demonstrating our trust in them. Buying a car is not like buying I leased another car from Gervais. We have been dealing with John and John for years demonstrating our trust in them. Buying a car is not like buying a coat or dress that can easily be discarded. I needed hand holding with options and John S's patience was limitless. 😌😌😌 More