Gervais Ford

Took car of my Class C RV with no problems and no issues. Didn’t make any excuses as to why they could not service it since it’s an RV Didn’t make any excuses as to why they could not service it since it’s an RV More

Service is quick and easy, prices are reasonable for the quality of work they perform quality of work they perform More

Excellent service, very quick and responsive, and competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail. competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail. More

The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with. professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with. More

I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpfu person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@ More

They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle. ready in a timely manner, I will continue to use gervais to service my vehicle. More

Great experience, would not go anywhere else. Bring my other vehicle there as well. Never disappointed. Bring my other vehicle there as well. Never disappointed. More

Good Product , good service. Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the p Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the problem is. My wife and I have both bought Fords from This dealership and phone calls are not returned. Next car probably a Ford maybe a different dealer. More

The last year the service has gone downhill. The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks t The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks three cars and the problems I keep coming up with problematic. More

They tried to rip me off. Went in told them car was making noise when I backed up but it was not my brakes as I just had them done. Instead of listening to me, they charged Went in told them car was making noise when I backed up but it was not my brakes as I just had them done. Instead of listening to me, they charged me 99.00 to check my brakes and turned out the issue was a wheel barring, which. In order to check wheel barrings need to take tires off anyways. Very unprofessional when I spoke to manager, worst deal ship ever been to will never ever go back to that deal ship. They lie, my car only has 14000 miles on it so still under warranty but they also wanted to charge me for the extended warranty deductible had to point that out. They don’t do their job with customer in mind just how much money they can put in there pocket. They certainly give Ford a bad name… More