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Gervais Volkswagen
Lowell , MA
286 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 286 reviews
May 10, 2024
Service is always fast and done correctly. I wish they were open Saturday but othert than that, no complaints I wish they were open Saturday but othert than that, no complaints More
by anyofus
Verified CustomerEmployees Worked With
Helpful May 10, 2024
I had a great experience and def will be referring friends and family to this dealership. friends and family to this dealership. More
by Rnpiet
Employees Worked With
May 02, 2024
They took me in right at my appointment time and communicated every step of that so there were no surprises at the end of my visit. Waiting area was ver clean and staff was very friendly. communicated every step of that so there were no surprises at the end of my visit. Waiting area was ver clean and staff was very friendly. More
by pboudreau05
Employees Worked With
Young man at the service desk. Not sure of his name.
April 29, 2024
Work was done in a timely manner and well done. Dealing with the employees was professional Dealing with the employees was professional More
by STEPHENTHIBODEAU35
Employees Worked With
April 27, 2024
Service took care of my car issues promptly. Scheduling was a breeze and provided Great service! Scheduling was a breeze and provided Great service! More
by m.digiovanni
Employees Worked With
April 26, 2024
I got a deal I was happy with. Gervais worked with me to make the right vehicle happen for my family. Gervais worked with me to make the right vehicle happen for my family. More
by manderson27
April 26, 2024
The Salesperson & other workers were very nice & helped with the purchase of our new car with the purchase of our new car More
by SUTTONPLACE2
April 24, 2024
Liliana and her service team were awesome to my Daughter and I we will definitely be going back if we need service done. and I we will definitely be going back if we need service done. More
by CHRISBARROS66
Employees Worked With
April 16, 2024
Your service department provided excellent service and ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of More
by al.wright
Employees Worked With
April 15, 2024
On time service alway use VW for all my Volkswagen service Gervais is our preferred vendor Staff and service is great ! service Gervais is our preferred vendor Staff and service is great ! More
by gdrummey
