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Gervais Volkswagen
Lowell , MA
557 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 557 reviews
May 05, 2026
I purchased a new car and had a great experience - straightforward, transparent and easy. I knew exactly what I wanted and everyone honored my desire for a streamlined transaction - not like the runar straightforward, transparent and easy. I knew exactly what I wanted and everyone honored my desire for a streamlined transaction - not like the runaround and shananigans I experienced with other dealers. Can only recommend this crew. More
by S K
Verified Customer
May 04, 2026
I just came in for an oil change and the state inspection sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I w sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I went back, the sticker took all of 15 minutes. Thanks, Gervais. More
by AERIE.MA
Employees Worked With
May 04, 2026
Had a great experience, my car was repaired with care and Nicolas made the process as easy as possible and all in timely manner! Nicolas made the process as easy as possible and all in timely manner! More
by jarodc73
Employees Worked With
May 03, 2026
I just purchased a new car, tigual model which was so spacious and packed with so many thoughtful details perfect for families,from the vehicle to the service. It was clear that they think of everything. spacious and packed with so many thoughtful details perfect for families,from the vehicle to the service. It was clear that they think of everything. More
by Nuni K
April 29, 2026
Kevin was very easy to work with and made the entire process smooth and easy. process smooth and easy. More
by Jordan Stambler
April 28, 2026
Courteous, fast, efficient. I'm happy to use Gervais for service, which is where I bought my VW. I'm happy to use Gervais for service, which is where I bought my VW. More
by leecaplan
April 26, 2026
Went in, they listened to what I needed - drove off in a new vehicle 24 hours later - seamless - Eddie was great to work with!!! new vehicle 24 hours later - seamless - Eddie was great to work with!!! More
by Rmfazio
April 25, 2026
From initial reply through delivery, the team at Gervais VW (Theo, Kevin, and Danny) were excellent - responsive, friendly, knowledgeable, attentive to detail. VW (Theo, Kevin, and Danny) were excellent - responsive, friendly, knowledgeable, attentive to detail. More
by bernardcantwell
April 24, 2026
Was a great experience second time leasing through them. John was very knowledgeable and helpful would definitely recommend him. John was very knowledgeable and helpful would definitely recommend him. More
by Lubi
Employees Worked With
April 23, 2026
Stay away from these people ! Sold me a car with faulty AC unit and won’t fix it. Sold me a car with faulty AC unit and won’t fix it. More
by Brennonmd
