Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 273 reviews
Very helpful - they fixed my Atlas in 3 hours, while I waited. Which helped as I was from out of country. waited. Which helped as I was from out of country. More
The staff was very welcoming and sales person savian rodriguez and manager tony was really helpful. rodriguez and manager tony was really helpful. More
Thank you Gervais! I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in assisting my son, Jake in getting his first new car. Jake will be a long time customer now too because the crew at Gervais love legos ;-)! More
Long wait times every single time There is a prolonged wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as well. More
Great I needed quick help and Liliana was able to get me in for service the next morning in for service the next morning More
We had recall work completed in a timely and efficient manner. That is all it was. manner. That is all it was. More
I am shocked they asked for my review. They sold me a car with over 5k in damage and safety issues. They sold me a car with over 5k in damage and safety issues. More
I was very pleased with Theo, Savian and Ian, the purchase process and deal terms. Everything was very smooth, communication was clear and the process was efficient. Highly recommend Gervais VW. T purchase process and deal terms. Everything was very smooth, communication was clear and the process was efficient. Highly recommend Gervais VW. Thank you! More
Kevin was EXTREMELY helpful when I needed to trade in a lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient wh lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient which are most important to me when making a big purchase like this. Thank you Kevin!! More