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Gervais Volkswagen
Lowell , MA
564 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 564 reviews
Verified Customer
May 29, 2026
Exceptional service at Gervais dealership exceeds expectations with friendly experts delivering fast, professional care every time! expectations with friendly experts delivering fast, professional care every time! More
by Wilson O.
Employees Worked With
May 28, 2026
It is always good. The service department are very good and helpful Nick is great. The service department are very good and helpful Nick is great. More
by leahbonbon
May 28, 2026
Nick was great what was supposed to be routine check up and inspection sticker turned into diagnosis of many issues that were communicated clearly with updates along the way. and inspection sticker turned into diagnosis of many issues that were communicated clearly with updates along the way. More
by cote0
May 20, 2026
Gabe was my salesperson, he was great very helpful, went beyond to help me with some service that I needed on my car beyond to help me with some service that I needed on my car More
by jllam1
Employees Worked With
May 18, 2026
Fantastic service from John Silva, Darya and Nick in service, the whole staff at Gervais VW is really exemplary. Thank you all! service, the whole staff at Gervais VW is really exemplary. Thank you all! More
by Mtarter
May 13, 2026
Best place for all service needs. Great customer service. I only take my cars here Great customer service. I only take my cars here More
by derekliberty
May 05, 2026
I purchased a new car and had a great experience - straightforward, transparent and easy. I knew exactly what I wanted and everyone honored my desire for a streamlined transaction - not like the runar straightforward, transparent and easy. I knew exactly what I wanted and everyone honored my desire for a streamlined transaction - not like the runaround and shananigans I experienced with other dealers. Can only recommend this crew. More
by S K
May 04, 2026
I just came in for an oil change and the state inspection sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I w sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I went back, the sticker took all of 15 minutes. Thanks, Gervais. More
by AERIE.MA
Employees Worked With
May 04, 2026
Had a great experience, my car was repaired with care and Nicolas made the process as easy as possible and all in timely manner! Nicolas made the process as easy as possible and all in timely manner! More
by jarodc73
Employees Worked With
