Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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We came in to research a VW Taos. It was the third dealership that we had been to, and we intended to continue our research for a few more days before making a decision. Savian was k It was the third dealership that we had been to, and we intended to continue our research for a few more days before making a decision. Savian was knowledgable about the product, clear in his explanation for the differences in options and costs and patient. He showed as several models and was able to work within our price limitations to help us find the perfect vehicle without any pressure. We left that day having purchased just the right car at a great price! Savian helped get all the paperwork through and spent time walking us through the features of the car before we drove it away. We would definitely return to Gervais because of this experience. More
It's a Great Place to buy your next car. They're so helpful and nice They're so helpful and nice More
Recently purchased a vehicle(less than a month). The day after purchase we realized there is a significant, dangerous issue with the vehicle. Now we are being told that we have to pay to find out The day after purchase we realized there is a significant, dangerous issue with the vehicle. Now we are being told that we have to pay to find out why the car we just bought is defective and unsafe. This is ridiculous and I hope Gervais VW does the right thing. More
Great staff, willing to work with you regarding best price to make the sale for you, from salesperson to finance person plus service department. They took care of me in satisfying any questions I had. V price to make the sale for you, from salesperson to finance person plus service department. They took care of me in satisfying any questions I had. Very happy with my purchase. More
Nick was very professional and took thr time to explain everything to me. Overall very satisfied with my service everything to me. Overall very satisfied with my service More
I always have a great experience with Gervais. Everyone is helpful and professional to work with Everyone is helpful and professional to work with More
Dealership was quick and attentive, and customer service is always great. They keep you in the loop every step of the way. is always great. They keep you in the loop every step of the way. More
Really friendly, good communication, fixed both issues without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right away More
Amazing work by all, truly helpful and very insightful about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. More


