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Gervais Volkswagen
Lowell , MA
464 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
November 17, 2022
The service didn’t go perfect but when I came back they were sure to make it right. were sure to make it right. More
by ddemaura
Verified CustomerEmployees Worked With
November 16, 2022
Very good Custumer service,i recomended for all family and friends.the best experience at buy. and friends.the best experience at buy. More
by Vterrero
November 15, 2022
The service manager was very knowledgeable about the noise problem I was having with my car, she explained to me it was the wheel bearing making the noise. Upon further inspection it was noted that my noise problem I was having with my car, she explained to me it was the wheel bearing making the noise. Upon further inspection it was noted that my control arm needed to be replaced also. The parts were replaced and the car was road tested, washed and vacuumed before I picked it up. More
by davidjacobs54
Employees Worked With
November 15, 2022
Friendly staff, fast service, and large inventory. I was able to connect with the staff and was able to purchase my car!! I was able to connect with the staff and was able to purchase my car!! More
by Jamal.fortes45
November 09, 2022
Jason was a pleasure to work with. Would recommend to friends and family. Highly recommend! Would recommend to friends and family. Highly recommend! More
by Claventure94
November 01, 2022
Pleasant environment. Nice amenities, The service manager was polite and helpful. Service done on time. I am a repeat customer. Nice amenities, The service manager was polite and helpful. Service done on time. I am a repeat customer. More
by waltfuga
Employees Worked With
October 31, 2022
I purchased my Atlas new from Gervais. The sales process was painless. The car was delivered spotless. And since then, the service has been great. Just be sure to make an appointment (eith The sales process was painless. The car was delivered spotless. And since then, the service has been great. Just be sure to make an appointment (either online or by phone) for service so you won't have to wait. More
by AERIE.MA
Employees Worked With
October 29, 2022
I was able to talk to a professional sales staff. ..NO HYPE, NO PRESSURE, No BS... It was a great experience, and they did everything possible to create a win/win scenario. ..NO HYPE, NO PRESSURE, No BS... It was a great experience, and they did everything possible to create a win/win scenario. More
by DICK13
October 26, 2022
went for an oil change and to fix my phone so I could use hands free. service was great waiting area nice and very efficient. hands free. service was great waiting area nice and very efficient. More
by Jafra4
Employees Worked With
October 24, 2022
Always wonderful service, and convenient for me to get to. Thank you for everything. Maria to. Thank you for everything. Maria More
by drumc52169
Employees Worked With
