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Gervais Volkswagen - Service Center

Lowell , MA

4.5
258 Reviews

258 Reviews of Gervais Volkswagen - Service Center

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July 04, 2025

Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix! More

by izzyt292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

I have always had a very good experience when dealing with the Gervais service department More

by Keithjames83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely, More

by Kevn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sirois
June 28, 2025

The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks More

by daniel.sw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

DO NOT BRING YOUR CAR HERE FOR SERVICE! ! They do not call you back when they were the ones that caused the problem with my car!! More

by seharding830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liliana Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Marcus was very professional and my vehicle was taken care of n a timely manner. I would definitely go back there for service. More

by esc182@yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus 5 Stars
June 18, 2025

John Silva was great to work with my wife has a brain tumor he came to the house for us to do all of the paper work More

by putta13
Recommend Dealer
Yes
Employees Worked With
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Very friendly, knowledgeable and pleasant to work with I would definitely reference this sales person any of my fy More

by wegman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Sa More

by babs52267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Courteous, with good communication. They reached out in advance to ensure the details of the visit were correct, and did not over promise. More

by gantanavica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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