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Gervais Volkswagen - Service Center

Lowell , MA

4.5
248 Reviews

248 Reviews of Gervais Volkswagen - Service Center

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May 23, 2025

Check engine light came on under 30 days and I was forced to pay 100 More

by TROOPER.CROCKER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liliana Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Gervais is great! Luca and Theo were able to get me a car and a deal!!! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Gervais always offers quick and efficient service on my vehicle. Friendly staff always willing to help in any way. More

by charl
Recommend Dealer
Yes
Employees Worked With
Marko in service
May 03, 2025

It was a great and easy experience. Nick and Liliana worked to my specific needs and delivered quick service within my budget. More

by Flonzo M.
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
April 28, 2025

Responsive, polite, respectful people Everyone I interact with at Gervais is always so helpful and respectful. More

by Cabbott
Recommend Dealer
Yes
April 27, 2025

Clear communication. Professional and friendly staff. Prompt service and respectful of my time. Clean and comfortable waiting area More

by charl
Recommend Dealer
Yes
Employees Worked With
Markos/service
April 27, 2025

Clear communication. Professional and friendly staff. Prompt service and respectful of my time. Clean and comfortable waiting area More

by charl
Recommend Dealer
Yes
Employees Worked With
Markos/service
April 23, 2025

I have been coming to Gervais for many years and they just get better and better. thank you! More

by lindakaytaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Service Center is good. Staff are good. But spares for vehicles need to be kept in the store which reduce service time and fast pickup. Providing two way ride is appreciated More

by SRAKKIRAJU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

They were fast, very friendly and professional. Very happy to service my car there. Thanks More

by sebastienrichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas sirois
1
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