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Gervais Volkswagen - Service Center

Lowell , MA

4.5
252 Reviews

252 Reviews of Gervais Volkswagen - Service Center

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June 18, 2025

John Silva was great to work with my wife has a brain tumor he came to the house for us to do all of the paper work More

by putta13
Recommend Dealer
Yes
Employees Worked With
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Very friendly, knowledgeable and pleasant to work with I would definitely reference this sales person any of my fy More

by wegman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Sa More

by babs52267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Courteous, with good communication. They reached out in advance to ensure the details of the visit were correct, and did not over promise. More

by gantanavica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Check engine light came on under 30 days and I was forced to pay 100 More

by TROOPER.CROCKER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liliana Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Gervais is great! Luca and Theo were able to get me a car and a deal!!! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Gervais always offers quick and efficient service on my vehicle. Friendly staff always willing to help in any way. More

by charl
Recommend Dealer
Yes
Employees Worked With
Marko in service
May 03, 2025

It was a great and easy experience. Nick and Liliana worked to my specific needs and delivered quick service within my budget. More

by Flonzo M.
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
April 28, 2025

Responsive, polite, respectful people Everyone I interact with at Gervais is always so helpful and respectful. More

by Cabbott
Recommend Dealer
Yes
April 27, 2025

Clear communication. Professional and friendly staff. Prompt service and respectful of my time. Clean and comfortable waiting area More

by charl
Recommend Dealer
Yes
Employees Worked With
Markos/service
1
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