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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,507 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,507 reviews

June 10, 2026

Very happy with Auto Butler and also had time with Chris who gave us lessons on all the tech detail of our MDX More

by ljacks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2026

Extremely pleased with the service level from the entire staff at Gettle Accura. Salesman Austin was pleasant and informative with no pressure. All of the staff has been wonderful and extremely helpful answ More

by 98corvette.sb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin - sales
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May 30, 2026

Very pleasant to do business with, they are extremely nice and very helpful. They weren’t always that way, upper management must have made some changes. Glad to see that happen. I was ready to start shop More

by Vjnam2242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales and finance
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May 29, 2026

Is it reasonable to charge 200 dollars for a diagnostic question wiithout prior consent? I wouldnt send my enemies here, much less my friends. I came in for recall work, asked if recall pertained to the so More

by goruck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
steve schmerber
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May 29, 2026 -

Gettel Acura responded

Goruck2, Thank you for sharing your feedback. I am disappointed to hear that you left feeling frustrated, and I understand how unexpected charges can be upsetting when a visit begins with recall work. To clarify, your appointment was for the IMS bearing recall, which our team completed. During your visit, there was also a separate concern mentioned regarding a noise from the engine area. Since that concern was not related to the IMS bearing recall, it required separate diagnostic time to inspect and identify the cause. Our records show that the diagnostic was authorized before it was performed, and that the recommended fuel pump repair was declined since you decided not to keep the vehicle. Our team also worked to expedite the extensive recall repair in order to meet your requested deadline. We appreciate the opportunity to service your vehicle. Zac Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

May 29, 2026 -

goruck2 responded

zac, i never authorized the 200 dollar charge. You can say what you want; I will admit, you tried to help me out since you didnt provide me with a loaner by trying to provide me with one at a too little too late concept. I just want consumers to know that your service department is full of serpents. Your big words in your response do not change the truth. I ll let the consumers interpret this how they want. feel free to chase me all over the internet cuz you know I am right and you will have to keep nullifying my reviews. Best 200 dollars ever stolen from me in my life.

May 29, 2026 -

Gettel Acura responded

Goruck2, Thank you for your follow-up. I understand you remain frustrated even though our team has worked to serve you well. The recall repair and the separate engine-noise concern were addressed as two different matters during your visit. The diagnostic performed for the engine-area noise was unrelated to the IMS bearing recall and was authorized prior to our technician's inspection on repair order with signature. Following that diagnosis, our team provided recommendations regarding the fuel pump concern, which you ultimately elected not to move forward with since you were not keeping the vehicle. Regarding the loaner vehicle, We did not offer one to you at your initial visit since you shared that you had multiple vehicles but days later emailed me that you were left feeling disrespected because we offered a loaner to an elderly lady. At that time I offered a loaner to help with any of your transportation needs while vehicle was in the shop where you declined and requested us to expedite the repair, at which time we were able to work to accommodated your timeline. I respect your right to share your experience, I also believe it is important that anyone reading this review has a complete and accurate understanding of the circumstances surrounding your visit. We genuinely appreciate every customer who trusts us with their vehicle, and while it is unfortunate we were unable to meet your expectations on this occasion, we remain committed to providing transparent communication and professional service to every guest we serve. Zac Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

April 07, 2026

Our training from Mr. Christopher Rodriquez was exceptional. Not only is Mr. Rodriquez knowledgeable, but he was also most patient, courteous and professional. He even lef More

by greghuel502
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gleb was our salesman. We've already given him a great review too. Gleb was terrific.
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May 01, 2026 -

Gettel Acura responded

Greg, Thank you for the wonderful review. We’re thrilled to hear Christopher Rodriguez provided exceptional training and took the time to ensure you were comfortable with your vehicle. His knowledge, patience, and professionalism truly set the standard for our team. We’re glad he made himself available for any future questions as well. We appreciate your trust in Gettel Acura. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

March 11, 2026

Easy to schedule service work. Friendly & efficient check in and work completed in a very timely manner. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 01, 2026 -

Gettel Acura responded

Bill, Thank you for sharing your experience. We’re glad our team made the process smooth from scheduling through completion. We look forward to assisting you again. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

March 04, 2026

Kimber provided outstanding service to my wife and to me. She is professional, courteous, thorough, and thoughtful. She is truly an asset to Gettel Acura. More

by Stephen.millas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Gettel Acura responded

Stephen, Thank you for the wonderful review. We’re thrilled to hear Kimber provided outstanding service to both you and your wife. Her professionalism, attention to detail, and care for our customers truly make her an asset to our team. We appreciate your kind words and your trust in Gettel Acura. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

January 30, 2026

⭐⭐⭐⭐⭐ I want to give a huge thank you to Chris, Tommy, Austin, and Zach for making this deal happen. I had some challenges getting approved, but these guys jumped through every hoop, stayed patient, and n More

by Daniel Bustillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 01, 2026 -

Gettel Acura responded

Daniel, Thank you for sharing your experience and recommendation. We’re thrilled to hear that Chris, Tommy, Austin, and our management team worked together to support you, communicate clearly, and help find the right solution. Your kind words mean a great deal to us, and we truly appreciate the opportunity to earn your trust. We look forward to serving you again at Gettel Acura. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

January 28, 2026

A very professional, friendly, clean, and over all great dealership. Working with Peter DeMeis, Ray Khan, and Peter Goetke was a pleasure and they helped get me a fantastic deal on a great car. The sales as More

by paul.karroum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Goetke, Peter DeMeis
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Jan 31, 2026 -

Gettel Acura responded

Paul, Thank you for your kind words and for choosing Gettel Acura. We’re pleased to hear that Peter DeMeis, Ray Khan, and Peter Goetke provided a professional, friendly, and enjoyable experience, and that our team helped you secure a fantastic deal. We truly appreciate your trust and look forward to serving you again in the future. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

December 27, 2025

The service experience was quick and easy. I was there for a factory recall and they took me on time and got me out when the time they told me of 1-2 hours. More

by Paul NJ
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Gettel Acura responded

Paul, Thank you for your feedback. We’re glad to hear your recall service was quick and easy, started on time, and was completed within the timeframe we provided. We appreciate your trust and look forward to serving you again at Gettel Acura. Zachary Blaugh General Manager Gettel Acura 941-234-0308 zblaugh@gettel.com

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