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Kimberly Heath

Overview Reviews (209) Inventory (187)

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Kimberly Heath

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Kimberly Heath

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.8

209 Reviews

Overview Reviews (209) Inventory (187)

4.8

209 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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209 Reviews of Kimberly Heath

April 30, 2024

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Employee Rating

The service department is amazing, sales department not so much. Would love if the sales people were as knowledgeable as the service people so much. Would love if the sales people were as knowledgeable as the service people More

by DDEPOALO

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 30, 2024 -

Gettel Acura responded

DDEPOALO Thank you for sharing your experience with our Service & Sales Departments. Our Team works hard to make sure every guest is well cared for. Kimber does an amazing job! I am disappointed to hear the Sales Department was not as helpful as the Service Department was this last visit and would like to make sure we have answered any questions you may have. Please contact Zachary Blaugh so we may answer any questions about your current vehicle or your interest in another vehicle. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 29, 2024

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The service at Gettel its warm and inviting. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. More

by Alex

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce greeted me on arrival into the service area. He was super friendly and made me feel comfortable as a new car owner.

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May 01, 2024 -

Gettel Acura responded

Alex WARM & INVITING! Those two words are exactly how we want everyone to be left with! Thank you for taking the time to share your Service Experience your had with Kimber here at Gettel Acura. Our team works incredible hard to serve the Acura Owners well. We look forward to assisting you with your automotive needs in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 28, 2024

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Kimber sets the gold standard for professional service managers. She is knowledgeable and confident. Her personal skills and experience ensure seamless service. I look forward to having my routine service managers. She is knowledgeable and confident. Her personal skills and experience ensure seamless service. I look forward to having my routine service calls knowing that she will be overseeing the process. More

by LSJ54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 01, 2024 -

Gettel Acura responded

LSJ54 AWESOME Review! Thank you for taking the time to share your service experience with Kimber here at Gettel Acura. Kimber truly cares for each one of our Acura owners and you have said it well! We look forward to serving your automotive needs in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 28, 2024

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Employee Rating

I’m very happy with the work that you have done. My one complaint is your process for checking people out. The average time over these last 2 years has been between 20-30 waiting to get checkout, My one complaint is your process for checking people out. The average time over these last 2 years has been between 20-30 waiting to get checkout, knowing and seeing my car has been outside this whole time. You have the philosophy that whoever checks you in must check you out. It does not work, that person so often is working with someone else, hence the 20-30 delay before I can get out of Acura. Please rethink your process. People should be able to jump in and get that person processed and out the door. The checkout gets me upset every time I have appts. More

by PIKENN

Verified Customer

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Recommend Dealer

Yes

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Apr 30, 2024 -

Gettel Acura responded

PIKENN Excellent Perspective! Thank you for taking the time to share your recent experience with our Service Department here at Gettel Acura. We will review our process so next time we can provide you with a 5 star experience all the way through! We appreciate you choosing us a look forward to serving you in the future. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 24, 2024

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Kimberly did an awesome job and the work was done in less time that she said. I love to see under promises and over delivering! time that she said. I love to see under promises and over delivering! More

by jb.da.siemens

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Apr 27, 2024 -

Gettel Acura responded

jb.da.siemens EXCELLENT TO HEAR! Thank you for taking the time to share your Service experience with Kimber here at Gettel Acura. I know Kimber cares immensely for her Acura owners. We look forward to serving your automotive needs in the future. Have an amazing day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 22, 2024

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I've owned my Acura for about 12 years and couldn't be more pleased with the quality and care of the service department. After 110,000 miles my TSX wagon runs as tightly as when I drove it off the lot. A+ more pleased with the quality and care of the service department. After 110,000 miles my TSX wagon runs as tightly as when I drove it off the lot. A+ More

by BELLIOTT4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Gettel Acura responded

BELLIOTT4 INCREDIBLE! Thank you for taking the time to share your recent Service Experience here at Gettel Acura. Our team is committed to providing a premium experience with the utmost care and quality. We look forward to assisting you with the stunning TSX for the next 110,000 miles! Have an amazing day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

April 16, 2024

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Employee Rating

The service was friendly and fast. I've been to other Acura dealerships, this is the first one that washed and dried my vehicle. Great work. I've been to other Acura dealerships, this is the first one that washed and dried my vehicle. Great work. More

by BOB.HAMORSKY9361

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Gettel Acura responded

Bob Fantastic! Thank you for sharing your recent Service Experience with us! It is important to us to serve our Acura Family well! Kimber works hard to make sure each Acura Owner is taken care of! We look forward to assisting you in the future! Have a great day! Zachary Blaugh General Manager Gettel Acura 941-343-5700

April 14, 2024

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Employee Rating

Good quality service and a comfortable environment to wait for your service to be completed wait for your service to be completed More

by P.MAGALETTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2024 -

Gettel Acura responded

P.Magaletta Thank you for taking the time to share your Service Experience with Kimber at Gettel Acura. Our Team strives to make every experience a 5 star one. We look forward to making your next visit even better than the last! Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700

April 14, 2024

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Employee Rating

Everyone was kind and courteous. Assessed the problem with my car and fixed it. Very happy with the service and all personnel and the facility. Will be using Gettel Acura for futur Assessed the problem with my car and fixed it. Very happy with the service and all personnel and the facility. Will be using Gettel Acura for future service. More

by Bernardaglicks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2024 -

Gettel Acura responded

Bernard Exceptional! We greatly appreciate you choosing us and taking the time to share your experience with Kimber at Gettel Acura. We look forward to serving your automotive needs in the future! Have an amazing day! Zachary Blaugh General Manager Gettel Acura 941-343-5700

April 12, 2024

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Always professional, on time and friendly! Pleasant environment. No problems dealing with staff and would highly recommend their services. Pleasant environment. No problems dealing with staff and would highly recommend their services. More

by DJGREENWOOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2024 -

Gettel Acura responded

DJ INCREDIBLE! Thank you for sharing your recent experience with our Service Department here at Gettel Acura. Kimber and our team is committed to making sure the Acura Family is well served. We appreciate you choosing us and look forward to assisting you in the future. Have an amazing day! Zachary Blaugh General Manager Gettel Acura 941-343-5700

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