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Gettel Acura

Sarasota, FL

4.7
1,498 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,498 reviews

September 22, 2023

The 3% service charge for using a credit card seems a little low rent. Service fees are not new, they're just usually padded into the cost of services. Now Gettel is being upfront about it and charging i More

by wm_warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gettel Acura responded

Mike, thank you for taking the time to leave us your review. We understand your concern about the 3% service charge for credit cards and while it was a corporate decision made, we do offer alternate options to avoid this charge. Please let myself or your service advisor aware next time and they will review the options available to you. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 20, 2023

Vehicle intake was a perfect and speedy process. Service manager was outstanding with explanations of work performed and needs for future service by priority. Outstanding experience. More

by krtarasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen
Sep 20, 2023 -

Gettel Acura responded

Ken, thank you for sharing your experience with our service manager Jeff. Your satisfaction is our priority and glad to hear you had an outstanding experience. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 19, 2023

Great customer service. No pressure sales. Highly recommend. Love my car and fair with trade in. More

by lvrusty43
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steadman Doleys
Sep 20, 2023 -

Gettel Acura responded

Lori & Mark, thank you for taking the time to tell us about your purchase experience with Steadman. Our dealership aims to operate differently and glad to hear you felt comfortable enough to proceed with your purchase. We hope you are enjoying your Lexus RX350 and thank you for allowing us the opportunity to earn your business. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 19, 2023

Excellent experience. This is the third car I have leased here. And when my lease is up I'll be back. More

by jjudyrabkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Jeffrey Thompson
Sep 20, 2023 -

Gettel Acura responded

Judy, We greatly appreciate you taking the time to tell us about your purchase experience with Jeff and thank you for being a loyal Acura client. There are exciting changes being made with the Acura brand and we hope you enjoy each new vehicle better than the last. Thank you for being one of our valued clients. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 16, 2023

Austin was probably the best car salesman I've ever dealt with. Jaedyn was equally outstanding helping out while Austin was working with another customer. Carla was also outstanding handling the tiresome j More

by mtruitt8754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Jaedyn Haynes, Austin Adams
Sep 20, 2023 -

Gettel Acura responded

Michael, thank you for taking the time to tell us about your experience with Austin, Jaedyn and Carla. We understand your point about the fees and while they are necessary to offer the services we do with each vehicle, we are glad to be able to work our a deal that was to your satisfactory. Thank you for allowing our dealership to earn your business and hope you enjoy your gorgeous Honda CR-V. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 16, 2023

Had someone pick us up at the airport. Very pleasant and easy to work with. More

by pjkarski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Tufano
Sep 20, 2023 -

Gettel Acura responded

Thank you Pamela for sharing your purchase experience with Richard and for your amazing review. We are honored to help you purchase a vehicle all the way from GA and greatly appreciate the opportunity to earn your business. Hope you continue to enjoy your Toyota Highlander and please let us know if there is anything further we can do to assist. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 14, 2023

Very satisfied with the service I received on this visit. I always appreciate the excellent service. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Gettel Acura responded

Steve, we greatly appreciate your review about your experience with Kimber and our service department. Your satisfaction is our priority and glad we were able to meet expectations. Thank you for choosing our dealership to service your vehicle. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 11, 2023

Gettel Acura is the most pleasant and efficient car dealership I have ever seen. They are polite, professional and do exactly what they say they are going to do. I was given updates and checked on to More

by kaygeewolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Adams
Sep 20, 2023 -

Gettel Acura responded

Kathy, thank you for sharing your service experience with Kimber and our dealership. We greatly appreciate your recommendation and glad the work was completed within the time frame estimated. Thank you for choosing our dealership to service your vehicle and please let us know if there is anything further we can do to assist. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 11, 2023

Everyone is very courteous. Will definitely recommend this dealership to my family and friends. Very satisfied. More

by dnctong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rojas
Sep 20, 2023 -

Gettel Acura responded

Denise, thank you for taking the time to leave us a 5-star review. We are glad to hear Carlos was able to help with your purchase of a new Acura TLX and hope you are enjoying the vehicle. Please let us know if there is anything further we can do to assist and thank you for your business. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 10, 2023

We were greeted immediately upon our arrival. We had simple routine maintenance check & oil change. We waited in the lounge. The service took a little longer than we expected but over all everyth More

by terridarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Sep 20, 2023 -

Gettel Acura responded

Thank you Terri for taking the time to tell us about your experience with our service department. We apologize that the service took longer than expected but glad the job was done properly and everything went smooth. Please let us know if there is anything we can do to further assist and thank you for choosing our dealership to service your vehicle. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

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