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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,498 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,498 reviews

May 07, 2023

Good service. Comfortable waiting area. Clean restroom. Good refreshments. Love it there. Will come back. More

by WODZIEN@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Maddy
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May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 06, 2023

Great thorough service No I do no write essays for free. Send me a check. More

by RJOwner
Recommend Dealer
Yes
Employees Worked With
Kimberly
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May 17, 2023 -

Gettel Acura responded

We appreciate the kind review about your visit and with Kimber. No need for an essay as long as you are happy with your service that is what is most important to us. Thank you again. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 06, 2023

Accurate estimate. Helpful service manager. Accurate estimate of time required for service. Pleasant waiting area. More

by cganey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimberly & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 05, 2023

Richard was helpful, knowledgeable, and patient. He took time to allow us to feel like we made the right car buying decisions More

by mmm.nyc.1987@gmail.com
Recommend Dealer
Yes
Employees Worked With
Richard
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May 17, 2023 -

Gettel Acura responded

Thank you so much for the positive review with Richard! We will let him know about this 5-star experience, thanks again! Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 05, 2023

Excellent service Roger was first rate as was the service, and the repair was completed on time for exactly the estimate ... More

by Dkenney@eastmfg.com
Recommend Dealer
Yes
Employees Worked With
Roger
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May 17, 2023 -

Gettel Acura responded

Thank you for the 5-star review regarding Roger and your visit with our service team. I will make sure he knows about this great review. Thanks again. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 04, 2023

Low to no pressure. Clean and friendly. Everyone was very nice and accommodating. No No More

by Kgbastin@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez-Mora
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May 17, 2023 -

Gettel Acura responded

We truly appreciate the positive review about your visit with Anthony and our team. We look forward to helping you in the future and will let Anthony know about your positive experience. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 04, 2023

Very hard to get to speak with someone in service department. Don’t always return calls. More

by SKOWALSKI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Stiegler
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May 17, 2023 -

Gettel Acura responded

We apologize for not being able to get back to you and returning your calls. I will definitely speak with our team and work with them to make time throughout their day to schedule call backs before their day is over. We appreciate the honest feedback and will work to improve in this area. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 04, 2023

Anthony our salesman was very friendly and patient as we considered our purchase. Abby in finance was also very helpful and friendly. More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez-Mora, Abby Nichols
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May 17, 2023 -

Gettel Acura responded

Thank you so much Wade for the 5-star review about your experience with both Anthony and Abby. We are lucky to have them both on our team and will let them know about your great review! We hope you enjoy your new vehicle. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 03, 2023

It was a very professional, relaxed environment The dealership was beautiful and clean, even the service garage More

by mvjj819@gmail.com
Recommend Dealer
Yes
Employees Worked With
Malcolm
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May 17, 2023 -

Gettel Acura responded

Thank you for the nice comments about our dealership and the positive experience you had with Malcolm. We will make sure he knows about the positive review that you left and look forward to helping you in the future. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

April 30, 2023

I don’t as taken by Dan. For a car that needs work and the prices. I asked dan how much is this car, he said 15k but didnt tell plus interest. I have a2012 cadi that cost 20k More

by mrbb1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vlad Ivanovich
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May 17, 2023 -

Gettel Acura responded

I apologize that you had such an unpleasant experience with your vehicle and with your purchase of it. I see that after the purchase you contacted us and it was brought back in and was re-inspected for the power steering pump issue and that it checked out fine and was operating as normal. My team also mentioned that while you were here they also offered our 3-day exchange policy to allow you to select another vehicle. Online pricing unfortunately never includes interest as a client has the option to pay cash for a vehicle where there is no interest and if you do finance a vehicle, the interest is going to be based on the individual. I believe our finance manager discussed these as well as you signed the finance contract but if you have any questions I am happy to have someone from finance reach out to go over the forms with you again that you signed. That is not a problem at all as we want to ensure you understand everything in your owner's packet. Please let me know directly if these issues have not been resolved or if what I have is incorrect so I can get it corrected for you. Thank you and again my apologies for your visit not going to way you hoped and for giving our team the opportunity to help correct it. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

May 17, 2023 -

mrbb1205 responded

First of all your techs dint know everything about all cars. You font have to be a tech to tell that steering gets stuck when going slow. My mechanic checked it snd saud it was steering pump. Sunset cadi wants 855.00. Secondly, NOBODY OFFERED ME A 3 day return. Dan SPECIFICALLY SAID, as is . I never bought a car that gave me a price and didnt include interest. That is so MISLEADING. As bad as i felet, getting iver covid 19, I would NEVER pay 20k for a 2012 car. Why wouldnt i take any waranty . Dan is a liar, he would sell a car ,FOR A PROFIT, no matter what. They folded the work sheet an put in pamphlet. When i signed papers with Abby , she never mentioned total just monthly payment. That would have been brought back the next day but, dan RAILRODED ME . He was pressured to sell car by 3/31. I only live on social security, i have to do without to afford this car. I brought to vlads attention , see what he thought. If i dint get a comprimise, im going to 8 on your side. All I want is a fair shake. He gave me. xx. Story because he did know what was wrong with my car. He should have checked. But , he didn't give me allowance fir something wrong with caddi He took advantage of a suck old man. Please resolve this situation fast. Im losing alot of sleep over the swindle . Thanks for your concern and help

May 17, 2023 -

Gettel Acura responded

Mr. Bernardo I will give you a call shortly as I want to make sure your concerns are addressed properly as some of the above mentioned concerns I would like to get some more specific clarification on. Thank you, Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

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