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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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January 07, 2024

Is the best dealer ship i now so far you’re the best let go gettel More

by nelsoncal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Stiegler, Madison Quinn, Austin Adams, Zachary Blaugh, Michael Fazio, Kevin Allen
Jan 08, 2024 -

Gettel Acura responded

We’ve passed your wonderful review onto our team at Acura, Nelson. Thanks so much for taking the time to leave a review about our team. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 01, 2024

I was disappointed at the service the last few times I’ve had maintenance checks along with conversations with staff. Jorge and Vlad have both been great but disappointing outcomes otherwise. More

by michele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Gettel Acura responded

Thank you for taking the time Michelle for reaching out, I would love to hear from you with more feedback so our team can continue to improve. Feel free to reach out to me at the information below, I look forward to speaking with you soon Michele. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

January 01, 2024

Very quick and efficient check in and check out. I’ll be back very soon! A very good experience. Great job Sydney! More

by MJ COLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Gettel Acura responded

You're awesome, Thank you, That is exactly what we love to hear MJ! We look forward to seeing you back soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

December 26, 2023

Great courtesy service from all the staff. I was in and out in record time. More

by lindadent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm, Blanc, Madison Quinn
Dec 26, 2023 -

Gettel Acura responded

Thank you for spectacular review Linda, You rock! Our team will continue to strive on delivering the best experience possible for every client. Zachary Blaugh General Manager 941-343-5700 Blaugh@Gettel.com

December 21, 2023

The person who helped me had a bad attitude because I didn’t want an additional service. They responded to my questions in a bad way. I was in a hurry and didn’t want an additional service, only to chang More

by Victor
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Gettel Acura responded

Victor, Thank you for taking the time to share your experience. Our desire is for you to have an enjoyable experience where we can make a positive impact. I will be reaching out so we can prevent this in the future and hopefully continue to earn your business. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

December 20, 2023

Kimberly was very attempted, Courteous, knowledgeable and patient , Pleased with the service and waiting lounge room More

by Alfredo Santi MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Gettel Acura responded

Dr. Alfredo, Thank you for your business and your awesome review, I will pass it onto Kimber! We know in todays age you have many locations you choose from so we strive on ensuring every client gets the 5-star experience they deserve, Come back and see us soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

December 18, 2023

My battery replacement experience was pathetic, inefficient, and perpetuates the existing reputation that this dealership maintains. More

by TWO_NICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
December 16, 2023

Sydney kept me informed on service and was extremely helpful. Looking forward to working with her in the future More

by Mo.laubacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger weidner
Dec 21, 2023 -

Gettel Acura responded

Thank you for the astounding review, Our team appreciates it! Sydney is a great recent addition to our team and we look forward to growing as a team with her. Please do look out in your email for future service and sales specials, We look forward to taking care of our returning clients, Happy holidays! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

December 11, 2023

Madison Quinn was very Knowledgeable & Explained the service and inspection that was performed in detail. The dealership showroom & Restrooms are very clean and all the Employees were friendly and alway More

by Capt G
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Dec 11, 2023 -

Gettel Acura responded

Thank you so much for sharing your experience with Gettel Acura. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be the best! Glad to hear your expectations were met and exceeded. We look forward to working with you again, Happy Holidays! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

Dec 11, 2023 -

Capt G responded

Thank You and Your entire Professional Staff

December 02, 2023

I rate no star the service pertaining to the red paint we bought more than 6 months ago (and Paid for it 6 months ago) and I was told that is in backorder coming from China! This is not the kind of service More

by Amiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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