Gettel Acura - Service Center

Able to get me in , in a timely manner. Store is very organized, clean, and friendly staff. Only negative, no cars to give out when you have a long appointment! Store is very organized, clean, and friendly staff. Only negative, no cars to give out when you have a long appointment! More

She was outstanding to deal with Explain everything to me in detail Took my car on time also me in detail Took my car on time also More

Came in for a simple oil change. Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and tol Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and told me to bring it back. We live 30 mins away so I had to inconveniently drive back to dealership. They said it was oil that got on wheel after opening the oil filter (which has never happened before). They cleaned the inside of the wheel (which should have been done after it happened) and sent me on my way with an apology. My expectation was for Jorge to give me a future oil change credit for their error and my trouble/ inconvenience. More

Everything good except I was told 1 hour when I made the appointment and then it took almost two hours. Kind of screws up a whole half a day for an hour job. Waiting room is decent, that helps. appointment and then it took almost two hours. Kind of screws up a whole half a day for an hour job. Waiting room is decent, that helps. More

we appreciated your honesty & caring with our car issue. We felt we have our problem solved in a timely manner. We felt we have our problem solved in a timely manner. More

I do not like the Credit Card fee imposed with each transaction. This should be considered a cost of doing business. Please reconsider, transaction. This should be considered a cost of doing business. Please reconsider, More

They wanted to charge a 3% fee for using my credit card. That is terrible. That is terrible. More

Friendly, knowledgeable people who get the job done. It's a pleasure to work with each service rep I've met. It's a pleasure to work with each service rep I've met. More

Awesome experience so kind and helpful. Very knowledgeable about the products and services they provide. Very knowledgeable about the products and services they provide. More

Best dealership To work with as far as purchase and maintaining your vehicle! And I’ve been to a lot of dealerships! maintaining your vehicle! And I’ve been to a lot of dealerships! More