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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews
Call Service Center (941) 343-5700

733 Reviews of Gettel Acura - Service Center

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November 11, 2023

Service was quick and exceptional as always! Jeff was a pleasure to work with, very friendly and professional. More

by RWESSEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thompson
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Nov 17, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us a 5-star review. We are happy to hear you enjoyed your experience at Gettel Acura and we look forward to working with you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 11, 2023

a a a a a a a a a a a a a a a a a a a a More

by OAKES_TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Gettel Acura responded

Tom, Thank you for taking the time to leave us a 5-star review. We are happy to hear you enjoyed your service experience at Gettel Acura and we look forward to serving with you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 06, 2023

Mandy was great to deal with. I had a loaner available since my husband was in the hospital. She contacted me with the cost and services that need to be updated. Maddy was supe More

by prezkop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Nov 07, 2023 -

Gettel Acura responded

Thank you Mr. & Mrs. Prezkop for your continuous service with our location, We are grateful to have clients like you so we ensure we take care of our own. Your husband is in our teams thoughts and we hope all is well and for a quick recovery. If our team can every be of any assistance, We are here for you. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

October 31, 2023

Always great but this last time I had to return twice and now waiting for addt'l part with no ETA for same issue with sunroof. I waited about 3 1/2 hours before they finally gave me a rental car so I could g More

by tlpescinski
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
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Oct 31, 2023 -

Gettel Acura responded

Thank you for your review, We appreciate your continuous service at our dealership and thank you for the feed back. Due to the industry having constraints on Parts (worldwide) it makes it difficult to get certain items but we appreciate you being patient and working with us. We hope to get your part in soon and take care of this issue and resolve your Sunroof issues.. Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 28, 2023

The person that did our butler wash did an outstanding job. She was very thorough & courteous. She deserves 5 stars! More

by rjohnston117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
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Oct 28, 2023 -

Gettel Acura responded

Thank you for leaving our service department a 5-star review, It's much appreciated. The Auto-Butler is an AMAZING protection service to ensure your vehicle's paint is protected for the years to come, Awesome choice on continuing to apply it to your vehicle! Please do make sure to come back for your reapplication in 6 months :-), Happy motoring! Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 28, 2023

Service is always easy to schedule and the service reps are knowledgable and courteous . I had Jorge this time and was very personable. More

by jennev98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

Gettel Acura responded

Thank you for the awesome 5-star review. Jorge is a great new addition to our service department and I am more than sure will appreciate the kind words. Please do come back and see us for future service as our team look forward to taking care of your automotive needs. Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

Oct 28, 2023 -

jennev98 responded

I was a little disappointed and concerned when I arrived and found that Rodger Widner was no longer with you, but after talking to Jorge for a few minutes dispelled my doubts. Having been a veteran of the Ford Motor family in the Sales and pre-owned service/recon depts, I found Jorge to be a both knowledgable and personable

October 27, 2023

Service scissor, Maddie Quinn, was professional and easy to deal with. Service was fast and efficient. More

by BOB_HAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Oct 27, 2023 -

Gettel Acura responded

Bob, Thank you for the great words and for continuing to use our service department. Please do come back to us for all of your automotive needs as we look forward to working with you. Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 23, 2023

Always have a good experience. Friendly people and a pleasant waiting area. They offer snacks and drinks and places to work while waiting. More

by sarah_lynn0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Gettel Acura responded

Thank you Sarah for the positive review about your visit with our service team and with Jorge. Please reach out to us if you need anything in the future and thank you for being one of our service clients. Sincerely, Brian O'Connor General Manager Gettel Acura boconnor@gettel.com 941-343-5700

October 23, 2023

Kimber is an exceptional employee at Gettle Acura. I have owned my Acura for over five years, and she has always offered efficient, consistent, professional, and exemplary service to me. She is knowle More

by worrellgirl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Gettel Acura responded

Thank you for such a great review about your visit with our service team and with Kimber specifically. We are very fortunate to have her on our team and we look forward to continuing giving you great service in the future. Thanks again, Brian O'Connor General Manager Gettel Acura boconnor@gettel.com 941-343-5700

October 23, 2023

The appointment was on time and the service assistant was vey good and explaining my option. very friendly also. More

by S_SCHMELTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Gettel Acura responded

We appreciate taking the time to share a little bit about your visit with Jorge and our service team. We look forward to the opportunity to assist you again in the future and for being one of our loyal clients. Thanks again, Brian O'Connor General Manager Gettel Acura boconnor@gettel.com 941-343-5700

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