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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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March 27, 2023

Service rep was clear about the work needed and cost. There was no push for additional services that were not needed. More

by CUSHINGJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our dealership! We operate our dealership differently than most. Please let us know if there is anything else that we can help with to earn that last star for an excellent visit and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 25, 2023

Roger is very helpful and knowledgeable expert. He always explains thoroughly what needs to be done. He promises with amazing precision. When the work will be finished I can’t imagine a better repr More

by andinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 24, 2023

Kimber was great, always responds and is knowledgeable. Experience was better with Kimber than the previous tech I dealt with More

by krissoysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gent at parts desk is also great, Malcolm Blanc
Apr 22, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership! Please let us know if there is anything else we can do to earn that extra star for a perfect experience and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 20, 2023

Kimber Heath Is an outstanding service manager. She is the reason we continue to service our three Acura vehicles at Gettel Acura. She is Knowledgeable, professional, and always a pleasure to work More

by alicia57911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Ivonvich , Roger Weidner
Mar 30, 2023 -

Gettel Acura responded

Alicia, thank you for such a positive review about your experience with Kimber and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 16, 2023

Should not have to wait 5 hours for service and be told no loner available. More

by ARTSOL
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Mar 30, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us a review and we apologize your experience was less than perfect. While service loaners are available for major services requiring more than 24 hours, we can offer a ride somewhere in the area to help pass the time. Please let us know if you would like to coordinate that during your next service or if there is anything further we can do to assist. Thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 15, 2023

My car was perfectly taking care of, well satisfied and excellent service. Thanks a lot Guys More

by JOSE_CERO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Gettel Acura responded

Jose, thank you for such a positive review about your experience with Kimberly and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 13, 2023

As always prompt and excellent service at this dealership. All services completed as promised. Thank you More

by IZIDOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Mar 15, 2023 -

Gettel Acura responded

Izidor, thank you for such a positive review about your experience with Madison! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 13, 2023

Employees we encountered were pleasant, courteous and sympathetic to our needs as tourist/visitors. They went out of their way to render service needed. More

by MWSLOVICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who met us as we pulled in was extremely helpful and accommodating. , Madison Quinn
Mar 15, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 11, 2023

I appreciate your service. Thank you. The car is performing well for its age. In fact, you can buy from me. For only $10,000, it’s a steal! More

by Russ Sanaeko
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Russ Sanaeko responded

Verified.

Mar 11, 2023 -

Gettel Acura responded

Thank you Russ!! Next time you are in we will have to look at that CL of yours for sure! Thank you for sharing your experience with Kimber and our service team, we appreciate it and look forward to seeing you for your next service. Brian O'Connor General Manager

March 08, 2023

I didn’t have appointment beforehand, stopped by in the am, Roger found a spot for me, they all did a good job. Although it took 2 hrs for the job completion, the waiting area was nice with light refreshm More

by PREMKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Mar 15, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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