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Gettel Acura - Service Center

Sarasota, FL

4.6
734 Reviews
Call Service Center (941) 335-9383

734 Reviews of Gettel Acura - Service Center

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February 02, 2023

Service manager Roger is the best, have been with Roger since 2014 he will always give you his honest opinion More

by universityliquor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and being for one of our loyal clients since 2014! Please let us know if there is anything else that we can help with and thank you so much for continuing to be one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

Feb 03, 2023 -

universityliquor responded

Brian, honestly as long as Roger is around I’m in good hands. Tell you he’s great adviser and man. Very honest

February 02, 2023

We have owned several Acuras and have used this dealership for years. They provide good reliable service. More

by lorrainelivingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and also for being one of our loyal customers for several years. We truly appreciate it. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 02, 2023

Madison was nice, very courteous and thorough and fully explained everything. She was great to work with and an asset to your dealership. More

by MDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! I will make sure to share the kind words with her. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 01, 2023

Very pleased with service. Madison is very professional, friendly and helpful. The work was done in a timely manner and the car wash both inside and out was great. More

by Ldemsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service department! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 30, 2023

Very complete service. Everything was explained and the repairs were done in a timely fashion. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you Jim for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 29, 2023

Service is always excellent and very efficient very friendly and extremely helpful Christine was wonderful Thank you More

by kats828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Gettel Acura responded

We appreciate such a positive review about your experience with Christine and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 29, 2023

The car was beautiful after the Auto Butler appointment. Check in and pick up was smooth and all personnel were courteous and helpful. More

by PENELEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine and our Auto Butler process! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 28, 2023

They were very helpful, I didn’t have to wait quite a bit before they were able to get me into a substitute vehicle, but they were very busy it appeared. They fixed my car up perfect though I was very happy! More

by lemmons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience! I do apologize though that your wait was longer than expected but thank you so much for your patience and allowing us to still be of service and help. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 27, 2023

Easy group to work with. Always enjoy bringing in my car to this dealership. Thanks More

by TOM_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your recent experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 24, 2023

I purchased my car there and have had every service there for 18 years. Need I say more. More

by MLAZARUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Madison Quinn
Report | Print
Feb 03, 2023 -

Gettel Acura responded

Thank you for a positive review about your experience. You mentioned servicing here for the past 18 years which we are extremely grateful for. When you have time please give myself a call or email directly as I would love to discuss what you feel it would take for our service team to earn a 5-star review and where we can improve to make your experience with us even better. Thank you for being one of our valued clients and I am looking forward to hearing back from you. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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