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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews
Call Service Center (941) 343-5700

733 Reviews of Gettel Acura - Service Center

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November 22, 2022

Even though it was a Saturday the girl who is my service advisor was amazing and everything went smoothly More

by LEIGHBEE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine and our service department! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

November 21, 2022

People are friendly and helpful. I am on my Third RDX. Very satisfied and can't imagine buying a car anywhere else. More

by herndon.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Gettel Acura responded

Kathy, thank you for such a positive review about your experience with Christine and our team! Glad to hear you are enjoying your Acura RDX. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

November 18, 2022

Prompt, reliable, responsive, well taken care of Appreciate problem being resolved. Gettel Got it! Thanks More

by DAVIDFITTS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Nov 26, 2022 -

Gettel Acura responded

David, thank you for such a positive review about your experience with Kimber, Roger & our service department! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

November 16, 2022

Kimber is always professional, kind, and efficient in helping with my car maintenance program at Acura! I continue to be very happy with her and the dealership as a whole. Thanks Kimber, Thanks Acura!! More

by JANETMINERICH
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Gettel Acura responded

Janet, thank you for such a positive review about your experience with Kimber and our service department! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

November 14, 2022

Great service experience at Gettel Acura. Large comfortable waiting area, quick service, and car washed to complete the experience. More

by nyhome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thompson, Madison Quinn
Report | Print
Nov 16, 2022 -

Gettel Acura responded

Thank you for such a positive review about your service experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

November 12, 2022

Dealership was great to work with and Roger always very good to work. Service was completed in a reasonable amount of time. More

by j.grossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Nov 14, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

November 10, 2022

Received courteous and friendly service. Everything was thoroughly explained to me. Car was delivered as promised clean and repaired. More

by Johshamlall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Nov 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

November 08, 2022

Service advisor, Madison Quinn, is wonderful as she prioritized the more important and concerning maintenance and repair issues instead of adding more costs for one work order. More

by BearKat84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Nov 08, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

November 06, 2022

Roger excellent. Good communication. Very on top of things. Great service. Thank you very much! More

by mottazacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Nov 08, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

November 05, 2022

Gettel Acura performed a warranty repair on my 2019 RDX infotainment display (connectors). It took a little longer than planned but Maddy did a great job keeping me informed. More

by KEESEE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Nov 08, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison! Thank you also for your patience as sometimes things do take a little longer than expected so we truly appreciate your understanding. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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