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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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October 09, 2022

Would just appreciate it if the people washing and vacuuming would not change my seat settings or if they do, put them back. Since I’ve been a customer for 20+ years, maybe when vacuuming they could More

by BEQUELLER
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen
Oct 11, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience with Jeff and our service team! We apologize in regards to your dissatisfaction with our courtesy service car wash and will make sure that your comments are shared with our detail company to help improve clients experiences. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

Much too slow. When I called to say I would be 10-15 mins late receptionist very rude. Great cars. Vlad is awesome. Service Center seems to have lost their More

by Pdmathisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Weidner, Vlad Ivanovich
Oct 11, 2022 -

Gettel Acura responded

Thank you for leaving a review We apologize that your visit or interaction was less than perfect with our service team and your interaction with one of our receptionists during your call in. If you would like to reach out to us at (941) 343-5700 we would be happy to discuss your experience and what we can do to help improve. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

October 09, 2022

Never been disappointed. Always first rate service. What, that's not enough, and why fifteen.......? More

by sijoe22
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom, salesman., Roger Weidner
Oct 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 08, 2022

We have delt with Roger and Gettle for years. Always very accommodating and responsive. Because of the great treatment and support, we even bring our new 22' Camry to be serviced every 3-4 months More

by CSALLITTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 07, 2022

Clean curiosity services were exceptional, coffee free and good, snack good the waiting chairs very comfortable More

by RJO325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 08, 2022 -

Gettel Acura responded

RJO325, thank you for taking the time to leave us such a positive review about our dealership. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

September 27, 2022

one of the best i have been to very clean and the people are the best More

by edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 30, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

September 23, 2022

I’m so thankful I had my car taken to Gettel. They found the problem and had it fixed in a very short time. The staff is super friendly. The work was warranty work and a left feeling like I had a More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 23, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

September 21, 2022

Roger Weidner is the reason why I have always brought my Acuras to gettel Acura for servicing. I never question his recommendations which says a lot about him! He is a major asset to Gettel Acura. More

by KEVINMANN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 23, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with both Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

September 19, 2022

Very accommodating people and very nice as well. We are very happy with the service. More

by lindr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 20, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

September 17, 2022

We had our 2020 RDX SERVICED ALONG WITH AUTO BUTLER & leather treatment. We also had a loaner, We moved from being Lexus owners to Acura in 2020 because they gave us more upgrades @ quality for our money More

by TKLEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Malcolm Blanc
Sep 17, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger! He has been with us for a long time and we are very lucky to have him on our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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