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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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August 25, 2022

Good service! Car always taken at appointment time and completed in a timely manner. Waiting area very comfortable. More

by delta757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients.

August 22, 2022

Went in for an oil change on a Saturday and had a warranty question. Tech took the information and said they would follow up with their service manager when he returned on Monday. Tech was extremely More

by mmagoo31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 22, 2022 -

Gettel Acura responded

We do apologize for no one getting back to you today with the information they promised to have for you. Our service department will reach out to you first thing tomorrow morning to further assist as we are closed for the evening. Can you please reach out to me with your name and I will have the advisor you were speaking with reach out? Hopefully we can provide the warranty information you are looking for and we can earn those extra 2 stars. - Ray Khan, Internet Manager -Rkhan@gettel.com

August 19, 2022

Nice atmosphere, friendly and courteous service, great internet! This was my third visit, I believe, to the service department and I am still thoroughly pleased! More

by CONNIEWELCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service department and with Roger! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 19, 2022

I believe George was the one who helped me. He was very thorough and amicable. Would definitely recommend anyone to return. Great service! More

by chabely.santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 18, 2022

Very professional , caring , helpful staff. Plus a job well done . Took the courtesy to call me when we could not be found. More

by YVOGOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 18, 2022

Experience was great and the service was very professional. I would recommend anyone to your dealership over some of your competitors. More

by ERBBAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 17, 2022

Good communication and fast service. Service advisor, Madison, was very helpful. Always a good experience. More

by JWPLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bellucci, Madison Quinn
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service team and with Madison! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 16, 2022

Service advisor knowledgeable, Prompt, courteous, listened with intention, recommended only what was required. Provided vehicle safety check and washed car after service. Great attitude and wonderf More

by mane_serene_0j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger in service! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 15, 2022

Service Manager, Jeff, was superb doing a Pre Purchase Inspection. He communicated by phone and email, researched, explained deficiencies and even facilitated transporting the car. Service was everything More

by idontemainsx4ever
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Jeff and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

August 12, 2022

It is the best dealership experience I had. The place was clean. The workers were very professional. We were blown away by the services that was in place for the customers. I will definitely vi More

by bevpwalker@ yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership while you were here! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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