Back

Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

Sort by
May 19, 2022

The service on my car was great They also vacuum and wash my car which was a total surprise! They did this all within a few hours which made my day since I had an afternoon appointment which I was able to dr More

by jablonskibrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 19, 2022

My experience with the service department at Gettel Acura has been great. Working with Roger has been a pleasure. He is very knowledgeable and always makes sure my needs are met. More

by forbes711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 08, 2022

My service representative was a joy to work with. She was knowledgeable, considerate and tremendously helpful. It would be my pleasure to see here in the future. More

by SJEHRLICH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 06, 2022

Staff was courteous and friendly. My car was clean after the service. Thanks for the great service. More

by Hindsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 05, 2022

Jeff Dirksen was extremely professional and provided status frequently while the car was serviced. It was a pleasure working with Jeff. More

by BREC411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen, Liz Faragher, Dustin Earnest
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Jeff and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 04, 2022

They did a great job getting everything done. Maddy handled even the little things well. We will be back. More

by JOHN.GRIFFITH
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

Sep 04, 2022 -

JOHN.GRIFFITH responded

John.Griffith@empirehouse.com

May 04, 2022

Courteous and on time delivery in Service Dept. Easy to schedule repairs. This is my 3rd Acura vehicle. More

by tamartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen, Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 03, 2022

Everyone nice as well as helpful. Roger is “A rock star”.He always manages to fit me in and do a great job. More

by patgelber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 03, 2022

Kimber was very professional and explained, the necessary items that should be taken care of. She gave a breakdown on cost which I very much appreciated. This is first time I dealt with Kimber, but will cer More

by ULTRAHOGRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 02, 2022

I was overcharged $300 with no justification offered. (Quote vs actual charge) Lstet, Call received from Gettle asking my experience. I explained and although they promised i would receive a call back. N More

by Acura
Recommend Dealer
No
Employees Worked With
May 07, 2022 -

Gettel Acura responded

Thank you for taking the time to leave a review and I am sorry to hear you feel that way. All service write ups do come with a breakdown of all charges, as well as an inspection report. Our service manager Jeff Dirksen will be reaching out directly about your experience. If you do have any other concerns please feel free to reach out to me directly - Ray Khan - Internet Manager - Rkhan@gettel.com

...
56
...