Gettel Acura - Service Center

Kimber Heath is the best. . Never ever let her go. I really liked the loaner car that used to be provided if the service was going to take over 2 hours.. I have 2 Acura’s tha . Never ever let her go. I really liked the loaner car that used to be provided if the service was going to take over 2 hours.. I have 2 Acura’s that was purchased at Gettel complete with service packages and auto butler for each.. Not providing that service anymore I feel is detrimental to the quality of customer care provided by Gettel Acura.. I do feel that this is the only hitch in the service provided.. I, like probably other customers, had gotten used to a loaner and that service made Gettel stand out over and above other service providers.. To that I am not happy.. More

Roger is awesome and Jeff helped. All good. Word word word word word word word All good. Word word word word word word word More

The dealership is always punctual and staff is friendly. There is always cold drinks and coffee for while you wait. There is always cold drinks and coffee for while you wait. More

Very good service and the wait was very long so I will be back for my next service appointment. back for my next service appointment. More

Friendly knowledgeable staff (Roger in service) and always on time as promised. Love the Butler care package we signed up for when we purchased the vehicle always on time as promised. Love the Butler care package we signed up for when we purchased the vehicle More

Very pleased, Roger the Service Advisor did a great job and was very professional and couteous. and was very professional and couteous. More

I was out of state. I struck a tire tread on the interstste while travelling. I brought my acura in for an assessment of damage. I arrived early in the am without an app I struck a tire tread on the interstste while travelling. I brought my acura in for an assessment of damage. I arrived early in the am without an appointment. The asst service mgr Roger Weidner got my car in and assessed for undercarriage damage given there was a vibration and ticking noise I noted. It was assessed to be a loose shroud. The piece was removed and impact assessed. The car could be driven to return some 1200 miles home as I was time-constrained to have a repair completed at the time in Florida. I was cautioned as to what issues might occur on driving. I have arrived home without incident. I was given the shroud part number for replacement at my local dealer. Thanks for getting me in and the issue assessed; temporary fix made; the cautions on driving impact and the no charge complementry service. All excellent. More

Solid and knowledgeable service with a great attitude and a nice clean and accommodating waiting area to work in! a nice clean and accommodating waiting area to work in! More

DIAG THE PROBLEM VERY QUICKLY AND GREAT COMMUNICATION. HELPED US GET THE VEHICLE IN VERY QUICKLY FOR THE CUSTOMER HELPED US GET THE VEHICLE IN VERY QUICKLY FOR THE CUSTOMER More

Professional and efficient. Took car in for wash & protective treatment. Done in an hour while I waited.👍 Took car in for wash & protective treatment. Done in an hour while I waited.👍 More