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Gettel Genesis of Lakewood
Bradenton, FL
73 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 73 reviews
March 24, 2022
Carrie Redler, Marek Zima, Pavel, and Brandon(finance) were all extremely helpful and accommodating. The experience was great, and the vehicle we purchased meets and exceeded our expectations. Keep up the were all extremely helpful and accommodating. The experience was great, and the vehicle we purchased meets and exceeded our expectations. Keep up the good work! More
by Johnmariomilian
Verified CustomerEmployees Worked With
Carrie Redler , Brandon Layton, David Sullivan, Pavel Vasiljev, Marek Zima
March 23, 2022
This rating is for Bee Ridge dealer Very poor car loaner service and shops were dirty. Car was not washed when I picked it up. Service manager never called me back about loaner car service and shops were dirty. Car was not washed when I picked it up. Service manager never called me back about loaner car More
by Rdaniels1102
Employees Worked With
These are not Bee Ridge employees
March 22, 2022
I've been seeing Mark Phillips in service for a little over a year now. He has always been professional and willing to work around my schedule. Very clean and nice facility over a year now. He has always been professional and willing to work around my schedule. Very clean and nice facility More
by BENJAMIN_GUESS
Employees Worked With
March 19, 2022
Mark is the best service advise the you have on this dealer !!! Always Great communication, fast and very friendly… dealer !!! Always Great communication, fast and very friendly… More
by MAUROGLUZMAN
Employees Worked With
March 17, 2022
Absolutely the worst experience, poor communication and my car still isn’t fixed after 2 visits. my car still isn’t fixed after 2 visits. More
by Fredhpierce
March 08, 2022
Told when I arrived that it was at least a one hour or more wait. Why did you not call me? “We are too busy”. I called my patients when I was running behind why not Huyndia. Plenty of people standing more wait. Why did you not call me? “We are too busy”. I called my patients when I was running behind why not Huyndia. Plenty of people standing around up front. One women waited 1:30 before her car was taking back. I was Told when I called that valet And loaners booked 5-6 week out. I left home At 1:00 and got home at 5:30. For a oil change and tire rotation. I Did meet 1/2 Dozen people like me who were mad about the Serivice. I did Learned a lot about England and cats from the people waiting. Next time I will wait 6 weeks For valet. A young salesman name Bob? Was very helpful in explaining questions I Had about the car and I Had a lots of time for Questions. Thankfully I brought two books with me to read. Your Television never did work in the reception room You need to cross train your employee so that when one section Is overloaded that others can come in and help. Also your internet is the worst I have ever seen. A speed check was 2. Compared to what I have at home which is 500. More
by Tom
Employees Worked With
Bob
February 25, 2022
Very professional easy to deal with excellent choice of product good price convenient location. Jeff the salesman didn't excellent job I wouldn't know how to suggest any improvement. Thank you. product good price convenient location. Jeff the salesman didn't excellent job I wouldn't know how to suggest any improvement. Thank you. More
by Rayeckhart
Employees Worked With
Jeff, Brandon Layton
