Mark Phillips

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great ! at Gettal . Sevice department also great ! More

by Docbob6 Verified Customer Verified Customer

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I was satisfied with my visit and the service and staff were excellent would recommend to family and friends keep up the good work guys and gals were excellent would recommend to family and friends keep up the good work guys and gals More

by CBS62@yahoo.com Verified Customer Verified Customer

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Even though the dealership is under major construction the service team comes through every time and in all ways! Very pleasant to deal with and they actually care about their customers. (Something other the service team comes through every time and in all ways! Very pleasant to deal with and they actually care about their customers. (Something other brands and dealerships should take note of) Love my Genesis and love the service at Gettel Genesis Lakewood . More

by hlb2461 Verified Customer Verified Customer

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Everyone was pleasant and accommodating. While the wait time for my GPS to update was longer than expected, I didn't feel like I had been forgotten. While the wait time for my GPS to update was longer than expected, I didn't feel like I had been forgotten. More

by ecuyler1 Verified Customer Verified Customer

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Mark Phillips was very accommodating so that we could get our GV80 in for service before we took a vacation involving many miles. Mark is very thorough, professional and friendly. The service department hand our GV80 in for service before we took a vacation involving many miles. Mark is very thorough, professional and friendly. The service department handled the service efficient and effectively; in fact, it was completed in less than 2 hours. Mark checked me in and had the loaner ready which was appreciated since I had a meeting. More

by TBERG0 Verified Customer Verified Customer

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Professional service. We love Gettel gave us the best loaner and our car was returned immaculate We love Gettel gave us the best loaner and our car was returned immaculate More

by ilenepatrick Verified Customer Verified Customer

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Very nice service advisors, did have a very nice show room and waiting lounge until renovations. Hopefully the renovations will be completed shortly. room and waiting lounge until renovations. Hopefully the renovations will be completed shortly. More

by mjmcc Verified Customer Verified Customer

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Need to improve Genesis car service scheduling. Car pick up service for Genesis is not readily available and seems rationed! Car pick up service for Genesis is not readily available and seems rationed! More

by EKO0 Verified Customer Verified Customer

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It took almost 3 hours for routine maintenance and a tire repair. Everyone in the waiting room was complaining about how long they’d been there and that the service center had gone down hill. The service d repair. Everyone in the waiting room was complaining about how long they’d been there and that the service center had gone down hill. The service dept. used to be wonderful. More

by jbartak Verified Customer Verified Customer

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Mark was very helpful and informative. Easy to speak to. Always pleasant. The entire staff is cordial. Easy to speak to. Always pleasant. The entire staff is cordial. More

by jsurow Verified Customer Verified Customer

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