Gettel Hyundai of Lakewood

They took great Care of me I purchased a used car it was in great shape and they gave me a fare number for my trade. in great shape and they gave me a fare number for my trade. More

Did a great job in service. It was very quick and pleasant. Thank you for taking care of me. It was very quick and pleasant. Thank you for taking care of me. More

Called 2 days in a row to ask a simple question. Do I have any oil changes remaining on my vehicle. Talked to 3 different people both days who were going to get a message to the service department s Do I have any oil changes remaining on my vehicle. Talked to 3 different people both days who were going to get a message to the service department scheduler to call me back. Never heard back from anyone in any capacity. I will not be taking my vehicle back to Hyundai Lakewood, poor customer service, wow More

They need to change their advertising. Gettel does NOT get it! Terrible customer service. Had an appointment today at 7:15am for 2 recalls that they made the arrangements. Dropped off the Gettel does NOT get it! Terrible customer service. Had an appointment today at 7:15am for 2 recalls that they made the arrangements. Dropped off the car to Kaila at the correct time. An hour later she returns to say they done have the parts. They will have to reschedule. One recall is from Nov 20, 2025 . Apparently they used our parts on someone else’s vehicle. This is at least the 5th time we have had our new Santa Fe in for service. Gettel Doesn’t Get it! More

I had a great experience working with Lenny at the Hyundai store in Lakewood. He was knowledgeable, transparent, and genuinely helpful throughout the entire process. He made everything simple and stre Hyundai store in Lakewood. He was knowledgeable, transparent, and genuinely helpful throughout the entire process. He made everything simple and stress-free from start to finish. If you’re looking for someone professional and easy to work with, I highly recommend asking for Lenny. More

Sales person, Reuben, followed up with me and then I finally made a purchase. I had a great experience and the dealership worked with me to make it happen. finally made a purchase. I had a great experience and the dealership worked with me to make it happen. More

Izzy was my advisor. He was an absolute pleasure. He explained everything to me so I could fully understand what was going on with my car. All of the employees here are v He was an absolute pleasure. He explained everything to me so I could fully understand what was going on with my car. All of the employees here are very nice. More

If I could give no stars, believe me I would. .. I took my car for regular maintenance to be done for the February date posted on my windshield... I guess I needed other items done to which no of .. I took my car for regular maintenance to be done for the February date posted on my windshield... I guess I needed other items done to which no of this was explained to me to include pricing in detail and to see if I could afford such items to be done... I was told to sign and initial, but that's what is done every time you go there... now it's my fault that I didn't question prices/charges and $700 later... go f yourself and pay it up!!!! Service has gone down quite a lot.. I guess that's too match their upgrade of the building and everything. I will not ever set foot in this place and Hyundai will no longer be a car I purchase... and I'm ready to get a new car in the next few months. Y'all suck and take no freaking responsibility for your Izzy's process of writing numbers on a paper and expecting the client to know what that entails. xxxxty procedure-the manager Roberto sucks! Izzy sucks! Whoever else called me pretending to be a manager SUCKS too!!!!!!!!!!!!!!!!! Y'all SUCK Explain pricing by itemized detail with your mouth and let people decide what they can afford to pay for!!! DON'T BAMBOOZLE TO PAY FOR STUFF BC signatures are given on the maint form!!! COMMUNICATE!!!!!!!!!!!!!!!!!! 2/4/25 was my service date! Show less More about me More

Typical Gettel dealer. Trying to upsell unneeded maintenance items and procedures. Oil, filter and tire rotation should take about 20 minutes. Took almost 90. My Sonata Trying to upsell unneeded maintenance items and procedures. Oil, filter and tire rotation should take about 20 minutes. Took almost 90. My Sonata lease is up in one year and that's the end of them. More

$500. 82 for a simple service that took 3.5 hours ,I was taken in by well trained representatives that never told me my car needed things just smoothly sug 82 for a simple service that took 3.5 hours ,I was taken in by well trained representatives that never told me my car needed things just smoothly suggested and I fell for it .Total bill $794.84 NEVER AGAIN run don’t walk away from this place More