Gettel Hyundai of Lakewood

I just want to say that Bernadette (Bernie) has exceptional customer service skills. I called numerous times (to the Finance department) regarding my paperwork for my purchase in December 2012 on exceptional customer service skills. I called numerous times (to the Finance department) regarding my paperwork for my purchase in December 2012 on my 2011 Jetta. Bernadette made sure I got my problems resolved and always called me back even if she wasn't the person that was going to help me. She wanted to make sure I didn't have to keep calling and get transferred to someone or to get another person's voice mail. Kuddos to Bernadette as she is a "star employee" who goes the extra mile. More

I was very pleased because I had Steve in parts keep ordering my parts for me and two times I couldn't get to the shop in a timely manner. Steve was always very courteous and professional about my lazin ordering my parts for me and two times I couldn't get to the shop in a timely manner. Steve was always very courteous and professional about my laziness and reordered and held onto my parts for me. Great customer service! More

This dealership is full of friendly people who never once made us feel pressured. Max, in finance, was professional and helpful and really knows his job. made us feel pressured. Max, in finance, was professional and helpful and really knows his job. More

I was most pleasantly surprised and pleased at the total courtesy and positive demeanor of all the personnel from Mike on down. Thank you for a superb vehicle and a superb sales, financial and service staff courtesy and positive demeanor of all the personnel from Mike on down. Thank you for a superb vehicle and a superb sales, financial and service staff. At Bradenton Hyundai, the customer may not always be right, but he or she is never wrong! Thank you for a great experience. More

Excellent service, very friendly, courteous and helpful. Would buy from here again. Financial side was quick and easy. Sales side listened and provided outstanding product. Would buy from here again. Financial side was quick and easy. Sales side listened and provided outstanding product. More

We had a wonderful experience with this dealership. Peter was professional, courteous, high energy, thorough. He answered all our questions and if he couldn't, he got us to someone who could. We purchased a was professional, courteous, high energy, thorough. He answered all our questions and if he couldn't, he got us to someone who could. We purchased a new Elantra and feel we got a very competitive price for the car. Peter did all he could be make the transaction smooth and stress-free. We would recommend both Peter and Hyundai Bradenton to any of our friends. More

In the past I had excellent care and service from this dealership, which is why I returned when I needed a car. The original contact was over the phone and I was treated well. Once I got into the dealer dealership, which is why I returned when I needed a car. The original contact was over the phone and I was treated well. Once I got into the dealership and sat down with Paul was when things went south. As soon as he found out that my credit was poor and no bank was willing to give me a loan, he gave up and treated me like I was worthless. He told me that I wasn't worth wasting his time. I left there feeling hopeless and depressed. Thankfully another dealership was willing to do whatever it took to get me into a vehicle the same day. It is nice to know that there are still caring, friendly people left in the world. More

Anthony Salem was very friendly, informed and helpful. The entire process was low pressure and casual. I like the no nonsense way this dealer operates its business. The entire process was low pressure and casual. I like the no nonsense way this dealer operates its business. More

I would like to thank Frank costantino for being a manager that knows how to deal with his customers. When I first entered the service area of Jenkins/Gettel the staff realized that I was not happy wi manager that knows how to deal with his customers. When I first entered the service area of Jenkins/Gettel the staff realized that I was not happy with issues I was faced with on my new 2011 Hyundai Sonata. They immediately contacted the Service Manager, Frank Costantino, who was able to resolve my problems quickly. Frank made sure that I was happy with the measures being taken to resolve my car problems and the timeline fit my schedule. I also received a follow up call from Mr. Costantino after the repairs was done to make sure that I was completely satisfied. With this kind of great management and quick response to resolve problems I will definitely continue to bring my car back to this dealership. I think Frank and his staff is a great team to have on the frontlines of the parts/service area of the dealership. Once again thank you for a great experience. More

I loved dealing with everyone at this dealership! They were all very friendly and professional! I did not feel scammed at all like you do when you visit most dealerships! Very enjoyable! were all very friendly and professional! I did not feel scammed at all like you do when you visit most dealerships! Very enjoyable! More