Gettel Hyundai of Lakewood

I brought my santa fe in for a recall. Told the service advisor i would wait. After 2 hours and seeing my car in the service lane i had to ask about it. The response was “ didn't you get Told the service advisor i would wait. After 2 hours and seeing my car in the service lane i had to ask about it. The response was “ didn't you get my text or phone call i left a message”. I sat in the same seat during this time. Proper customer service would have been to walk the few feet to where I sat to tell me my car was ready. On top of it your personal had a wrong phone number. Technology is great, but good old fashion customer service is much better More

The service & staff were very accommodating & informative. I am pleased with your work at Gettel, however the wait time for an oil change & check up seems lengthy when you have an appointment sch informative. I am pleased with your work at Gettel, however the wait time for an oil change & check up seems lengthy when you have an appointment scheduled. More

Excellent dealership to do business with. Very pleasant and knowledgeable employees, especially the salesperson Marek Zima who helped my husband and me, Thank you for a very pleasant experie Very pleasant and knowledgeable employees, especially the salesperson Marek Zima who helped my husband and me, Thank you for a very pleasant experience with Gettel Hyundai. More

Very professional Mark was excellent. Did not take that long to complete service. Need to have De Cafe coffee at courtesy coffee station. Did not take that long to complete service. Need to have De Cafe coffee at courtesy coffee station. More

This is my second vehicle from gettel of Lakewood and will be back for more. will be back for more. More

Nick Shaw and the rest of staff were accommodating and professional. Nick even came in on day off to finish our purchase. professional. Nick even came in on day off to finish our purchase. More

Roberto was amazing and took care of all my needs. Definitely will be back again. Definitely will be back again. More

Service writer did a great job. I've had my car in three times to check why the engine does not shut off when you come to a stop. They don't seem to be able to fix it. I reported it I've had my car in three times to check why the engine does not shut off when you come to a stop. They don't seem to be able to fix it. I reported it three times with no results More

The sale rep took the time to explained the tire balancing procedure. He also mentioned a few of the standard checks te do insure te vehicle meets the standards balancing procedure. He also mentioned a few of the standard checks te do insure te vehicle meets the standards More

Cas was great, he answered all my questions. I’m glad I purchased the Hyundai, it has great warranty. Everything went quick and smooth. I’m glad I purchased the Hyundai, it has great warranty. Everything went quick and smooth. More