Gettel Hyundai of Lakewood

Buying a New Car I had visited out dealerships and didn't feel comfortable with the sales person I met. I came to Gettel Lakewood because it was near my home and my l I had visited out dealerships and didn't feel comfortable with the sales person I met. I came to Gettel Lakewood because it was near my home and my last resort. I was greeted by Willie McNeal and felt comfortable right away. Although I didn't purchase a vehicle that day I did return two days later and finalized the deal. More

Bad fees Be careful of this dealership. They charge a $899 "pre-delivery fee". If you read the manufacture sticker, MSRP indicates includes pre-delivery fee in Be careful of this dealership. They charge a $899 "pre-delivery fee". If you read the manufacture sticker, MSRP indicates includes pre-delivery fee in MSRP price. This is just a way to add additional dealer fees! More

Great experience Everyone was extremely nice and friendly l would definitely recommend this dealer to friends and family . My salesman was the best he knew the SUV l w Everyone was extremely nice and friendly l would definitely recommend this dealer to friends and family . My salesman was the best he knew the SUV l was look for and explain all the features More

If you have nothing better to do... Waited two hours and fifteen minutes for an oil change, seems a little excessive to me. I’m not sure why it took so long, I was speaking to another c Waited two hours and fifteen minutes for an oil change, seems a little excessive to me. I’m not sure why it took so long, I was speaking to another customer that was mad about a one and one half hour wait. He stated he would not be coming back. I also had an appointment for this service. More

oul change and auto butler Today, I waited and expected a 3-4hr wait because of the auto butler. I only had to wait an 1.5 hrs. They were efficient. The car looks great. Ther Today, I waited and expected a 3-4hr wait because of the auto butler. I only had to wait an 1.5 hrs. They were efficient. The car looks great. There were no issues when they did the oil change. Grest experience More

New leased vehicle Leased a new vehicle through Gettel Hyundai. I our sales person was Joshua and the sales manager was Pavel. Had a great experience and would recommen Leased a new vehicle through Gettel Hyundai. I our sales person was Joshua and the sales manager was Pavel. Had a great experience and would recommend them to anyone looking to purchase or lease a Hyundai. More

Elantra I’ve been skeptical of dealing with car dealerships for a while now, they’re all so shady i was not looking forward to getting a new car, but Jarrett I’ve been skeptical of dealing with car dealerships for a while now, they’re all so shady i was not looking forward to getting a new car, but Jarrett has made this experience SO easy for me. He was up front about everything and was so helpful and answered all my questions. I’m in love with my new Elantra and i would recommend this dealership to all my family and friends. More

Update to “Buyer Beware” Review Update to Gettel Hyundai of Lakewood post on 08/14/18: I was finally able to talk with the GM about the damage to my car that occurred at their dealer Update to Gettel Hyundai of Lakewood post on 08/14/18: I was finally able to talk with the GM about the damage to my car that occurred at their dealership and was very disappointed. I was told that they could not find any video footage of the accident and that if I wanted to pay them to have the damage fixed, that they would be willing to make me a deal on the price? Also, the GM implied that I was lying about the damage and that I was a chronic complainer given previous posts about another company. So, the takeaway for me from this whole situation is RUN in the opposite direction of this dealership, even if I did want to “pay” them to fix the damage to my car, I wouldn’t trust them with my skateboard. More

GM Mark Bedell HIDES When PROBLEMS ARISE Mark Bedell smiles in your face but hides behind personnel when problems arise AFTER THE SALE. Rain leaks into car and creates mold and mildew. Have b Mark Bedell smiles in your face but hides behind personnel when problems arise AFTER THE SALE. Rain leaks into car and creates mold and mildew. Have brought back to service several times but they only wash it and returns it claiming they don't see nothing and don't smell nothing. BEWARE: Many service trips are not documented by service therefore it's your word against their as to how many times you've brought car for service. Service personnel, Mike and Jill and GM are fearful and go rogue easily. More

Everyone was very pleasant and coourteous. This dealership is close to our home. We will also be using the service check-ups for our new car. Very clean showroom. As I said before everyone was This dealership is close to our home. We will also be using the service check-ups for our new car. Very clean showroom. As I said before everyone was so pleasant and nice to talk with concerning our buying of the car. We especially liked our salesman. From John and JoAnn Koch (cook) More