Gettel Hyundai of Sarasota

My Hyundai Tucson was easy to drop off the night before work needed to be done in the morning. It was fixed without any problems. work needed to be done in the morning. It was fixed without any problems. More

I had taking my wife’s suv in for the oil to be done and tires to be checked for the weight and everything went smoothly and great and James let me know I needed a few things done with my fuel system that h tires to be checked for the weight and everything went smoothly and great and James let me know I needed a few things done with my fuel system that helped out my mileage a lot More

Had to return to the dealership post oil change due to a leak. Was not very happy about that as I love a distance away. Otherwise service dept has been great leak. Was not very happy about that as I love a distance away. Otherwise service dept has been great More

Performed all the work in a timely manner. Some suggested work might not be needed. Some suggested work might not be needed. More

The tech John working on my car has gone above and beyond to ensure my engine replacement and all needed services are done timely and with great expertise! He is an amazing mechanic and his attention to deta to ensure my engine replacement and all needed services are done timely and with great expertise! He is an amazing mechanic and his attention to detail and his customer service has been nothing less than stellar! I have felt so cared for by everyone in the service department at the Sarasota Gettel Hyundai. The finance man, Daniel Zamora has been very thorough and communicated all repairs needed and assisted with getting my rental all taken care of. I will be coming back for years to come thanks to your unbelievable team!! They both deserve a big raise for how well they are caring for your customers!! Thank you so much! Suzanne Stinson More

Elizabeth was extremely thorough, showing me every detail about my new Santa Fe. She also has a great personality … very friendly and knowledgeable. I think my experience with Elizabeth was stellar , bu about my new Santa Fe. She also has a great personality … very friendly and knowledgeable. I think my experience with Elizabeth was stellar , but I wasn’t too impressed with another gentleman (don’t remember his name) really pushing me to purchase additional warranties. I was told I have to take the Gettal advantage , then also felt pushed for warranties on top of it. I’ve dealt with many dealerships and didn’t feel that amount of pressure. More

James provided excellent customer service and explained every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. More

Very satisfied with Gettel Hyundai dealership. Our sales person was very patient with me. They took me out to the car and explained everything to me. I returned a couple days in a row for extra he Our sales person was very patient with me. They took me out to the car and explained everything to me. I returned a couple days in a row for extra help. Would highly recommend this dealership. More

Sales was ok but service department is very unethical and tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotatio tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotation and oil change. My 'report card' says tires are in good but they wanted me to pay for an alignment. Also wanted me to have a fuel induction service. Told them to just do the rotation and oil change which they did but after I left and stopped for gas, noticed that the tires had not been rotated (but were written up as being performed); drove back to dealership and asked why and wanted to confirm my oil was actually changed. Nobody in service would give me an answer. Will never go back and have already advised a friend in the market for a new Hyundai to go elsewhere, even if have to travel farther. Same dealer also has another Hyundai dealership in Lakewood Ranch and just heard from a neighbor that they have had bad experiences there also. Very disappointing. How many unnecessary services have they sold to take advantage of customers. More

They do an excellent job with Service. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. More