Gettel Hyundai of Sarasota

The Sunday discount program is very appreciated, however, the rules of that promotion should be more clearly explained to customers. Ashley was very helpful. The computers were down the day I was there and the rules of that promotion should be more clearly explained to customers. Ashley was very helpful. The computers were down the day I was there and so I had to wait a very long time. Though I understand there was technical problem. More

Got a brand new Hyundai veloster. Couldn't be any happier with the car, salesman Jonathon, and the non pressure to buy. I will almost definetly be doing business with them again in 4 years when I plan on loo with the car, salesman Jonathon, and the non pressure to buy. I will almost definetly be doing business with them again in 4 years when I plan on looking again for my next car. Do yourself a favor and check them out and ask for Jonathon!! Also the Veloster is a great car!! More

Excellent service; fast; very personable service employees. Comfortable waiting area (with coffee & donuts!). And now they've added a new car wash, so you even get a wash with service! I used to thi employees. Comfortable waiting area (with coffee & donuts!). And now they've added a new car wash, so you even get a wash with service! I used to think my previous dealership's service dept was good, but Hyundai has surpassed that previous experience!! More

I love my Hyundai Santa Fe. The car was under warranty when I bought it so I began taking it to the dealership, but I did not expect to be pleased with the service. I have been pleasantly surprised and c when I bought it so I began taking it to the dealership, but I did not expect to be pleased with the service. I have been pleasantly surprised and continue to have all service handled at the dealership. The staff is always courteous and helpful. Bob Wood is a pleasure to work with. I never feel pressured to "buy" more services for the auto than I need. The quality of the work has been great. The day I arrived at the service department with an overheating problem and without an appointment, they took care of me immediately! More

Bob Wood has been our service advisor for several years (for my husband's Sonata & this my 2nd Tiburon). He is always very friendly, knowledgeable and personable with us and his other customers. It shows a (for my husband's Sonata & this my 2nd Tiburon). He is always very friendly, knowledgeable and personable with us and his other customers. It shows as he seems to be the one many of the customers want to have as an advisor. I have full confidence that my car will be serviced properly when he takes care of it, a thorough job is always done. We look forward to many years of continued service satisfaction with Hyundai and Bob Wood. More

We continue to be impressed with Bob Wood's professionalism, courtesy, caring and results. He, in large part, is a major contributing reason we were comfortable with both of our new car Hyundai professionalism, courtesy, caring and results. He, in large part, is a major contributing reason we were comfortable with both of our new car Hyundai purchases. We look forward to continuing our relationship. More

Great dealership and smart business. Excellent service. Advisor Bob Brennan is very knowledgeable and straightshooter. Service Manager John Beckwith runs a very excellent Service department. Advisor Bob Brennan is very knowledgeable and straightshooter. Service Manager John Beckwith runs a very excellent Service department. More

Just arriving from Oregon, I noticed an oil drip. I took it into Gettel and the experience was far above what I am used to. Attitude makes a world of difference. The service advisor, Ashley McCarrick, pro it into Gettel and the experience was far above what I am used to. Attitude makes a world of difference. The service advisor, Ashley McCarrick, provided me service that was excellent. I will definitely use Gettel for all my Hyundai needs. More

I was not pleased when i came in and sat there for a hour and then was told that my part was not in. I received at least three e-mails with notices about my service appointment, I could have been notified th and then was told that my part was not in. I received at least three e-mails with notices about my service appointment, I could have been notified that the part didn't come in before i took the day off. But it did come in while they were looking for a car to give me to take home and come back the next day. I was also told that it would take about a hour to do the work about three hours later it was done. While sitting there the service manager walked by me at least eight times and never even gave me a hello. More

Reason for visit: returning a leased car. Unfortunatly Reason for visit: returning a leased car. Unfortunatly on April 17th, my husband passed away. He was the proud owner of a Genesis coupe. The car was Reason for visit: returning a leased car. Unfortunatly on April 17th, my husband passed away. He was the proud owner of a Genesis coupe. The car was well taken care of as my husband has always had pride in all his vehicles. Prior to the Hyundai he owned several Lexus's as well as Lincoln town cars. The day after he passed I contacted Hyundai Moter Finance (HMF) to discuss what to do with his vehicle as he leased it. It had only 5100 miles on it, garaged and without a scratch. The person I spoke to said to fax in a death certificate as well as letter of intent and then they would let me know what to do with the car. I did as directed about one week following his death. A week following I started receiving phone calls requesting payment. Daily phone calls were made asking to speak to my husband and how they could reach him as his payment was due! Finally (HMF) called and told me to simply turn the car into the dealer. When doing so the "general manager" said "what do you want me to do with it?" and that he had only been with this dealer for 8 months. He didn't know what to do. I feel Hyundai as a company should have better policies on this issue. I am appalled by the insensitivity as well as lack of professonalism of this company.I personally will never purchase a vehicle from this company and would not recommend them. This dealership is a disgrace. The general manager did not have a compassionate bone in his body. He was rude, inseneitive and unprofesional. More