Gettel Hyundai of Sarasota

I arrived for a simple oil change that ended up taking 3 hours. I started off with one service advisor, who was visibly sick and ended up with another service advisor. Did communication fall apart and I was hours. I started off with one service advisor, who was visibly sick and ended up with another service advisor. Did communication fall apart and I was left sitting because I was forgotten?!! More

Very nice and helpful 👍 smooth purchase. Sales and finance worked very hard and I was able to get a great vehicle! Sales and finance worked very hard and I was able to get a great vehicle! More

The shortage in qualified mechanics means that even on weekdays there may be no guarantee your car can be serviced, On top of that mrsssges sent electronically may not be received. weekdays there may be no guarantee your car can be serviced, On top of that mrsssges sent electronically may not be received. More

He is help and reasonable. He did his best to different options to the customers. He did his best to different options to the customers. More

Buying a car at Gettel Hyundai recently was a chore to say the least. Salesperson was not knowledgeable and customer service was suspect at best with the exception of the finance person who was great. My say the least. Salesperson was not knowledgeable and customer service was suspect at best with the exception of the finance person who was great. My mom (Lan Wormley)is 82 and probably purchased her last vehicle. She traded in an exceptional 7 year old Hyundai Elantra Limited with 8,000 some miles. That won’t stay on the lot long. Her new car was to be delivered on Monday which didn’t happen. We wouldn’t have known until we called the dealership. Then we were promised to receive the vehicle at 10 am on Tuesday. Didn’t happen. Then 1pm. Didn’t happen. Finally delivered at 4:30pm. All this time without a vehicle and very little communication unless we initiated. Jorge the manager was to make it up by sending a gift card to her favorite restaurant along with missing first aid kit. Nothing sent for a month. We went and picked up the first aid kit in person. Jorge said again he would send a gift card for Connors Steakhouse. As of today May 4, 2023 it is almost 3 weeks since he said he would do so. My family never experienced such poor customer service at Gettel and we are disappointed. It’s not so much about getting anything outside of respect and what we were expecting. A very disappointing experience at the dealership. More

Good mechanics, wonderful service reps, nice and clean facility, and a personalized relationship with my service rep. facility, and a personalized relationship with my service rep. More

Extremely helpful and knowledgeable regarding the vehicles They were patient and professional very relaxed atmosphere without any pressure vehicles They were patient and professional very relaxed atmosphere without any pressure More

Pleasant and courteous people. A client for ten years and my second purchase William James A client for ten years and my second purchase William James More

Wesley and Jorge went above and beyond to get me the car I wanted. Was fair and prompt on getting me the vehicle I purchased. I wanted. Was fair and prompt on getting me the vehicle I purchased. More

Elizabeth helped me through the whole process of purchasing my car. She was very knowledgeable and answered every question I had Even after I bought my car she still will help me if I have any issu purchasing my car. She was very knowledgeable and answered every question I had Even after I bought my car she still will help me if I have any issues by just texting her to ask about something I don’t know with the car More