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Gettel Nissan - Service Center

Sarasota, FL

4.6
1,146 Reviews

1,146 Reviews of Gettel Nissan - Service Center

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March 23, 2023

Friendly, knowledgeable and pleasant to deal with. Service technician 's fixed my problem. Gettel Good . More

by glennddonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Mar 28, 2023 -

glennddonato responded

I would be happy to use gettel in the future if needed !

March 23, 2023

Gettel has always been great. I’m on my 3rd car and their service has actually improved on what was already good. More

by BMANSHELTER
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

March 22, 2023

This dealership and service department is the worst! I went in for a recall service and was handed paperwork stating I needed about 2,500 dollars worth of work. All untrue except the filters which I had More

by Helainegrant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Lariviere
Mar 28, 2023 -

Gettel Nissan responded

We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

March 20, 2023

Very customer service oriented. Good at transmitting your needs and wants into an actionable service plan. More

by MICHAELBERGQUIST56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

March 20, 2023

Great communication and got my flat fixed in no time! So appreciative of the hospitality from George! More

by coronshelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you for your 5-STAR review. We look forward to your future business.

March 20, 2023

As usual Things were fine very well I really like the inspection and status videos More

by JAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 19, 2023

Professional, polite and communication was excellent and the service. Waiting area clean, and bathroom very clean More

by afuersich4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

March 19, 2023

30,000 maintenance charge to me I felt was too high. Everyone I spoke to felt the same. When I get a chance I will go and ask what garages near me are charging. I been a customer for over 18 years. I mo More

by rxpillpusher
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Coleman, Laura Lariviere
Mar 28, 2023 -

Gettel Nissan responded

Thank you for bringing this to our attention. We’re sorry to hear that you were not satisfied with your purchase. We stand behind our products and would like to make things right. Don’t hesitate to get in touch with our General Manager and he will be happy to help you out

March 18, 2023

Worst dealer experience I ever encountered. My service advisor was great, but my vehicle didn’t get fixed. I paid a lot of money to get screwed More

by morellsmith99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. If you’d like to discuss this further, please don’t hesitate to contact Our General Manager

March 18, 2023

I was extremely happy with the service I received great customer support and service. Nice staff More

by Mamabear01m
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

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